Önder Demir

Follow-up of credit positions

Management of cash flow

Management of the foreign exchange position

Export commitment and export closures

Conducting relations with banks

Making domestic and international current payments Etc

• Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
• Managed daily branch operations for optimal efficiency and performance, resulting in improved customer experiences.
• Boosted branch revenue through targeted marketing campaigns aimed at attracting new clients and retaining existing ones.
• Increased customer satisfaction by implementing new service protocols and streamlining branch operations.

• Streamlined account opening processes for new clients, resulting in a more efficient and user-friendly experience.
• Assisted customers in navigating online banking platforms, improving their overall digital banking experience.
• Enhanced customer satisfaction by providing prompt and accurate responses to inquiries regarding bank products and services.
• Maintained a high level of professional knowledge, staying informed on industry news and best practices in order to provide exceptional service to customers.