Nazlıcan Aytekin
Interpretation And Translation
Ankara,06
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
8
8
years of post-secondary education
3
3
Languages
Work History
Bar Chief, Barista
Coffee Lab
Ankara
01.2023 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Controlled line and crowd with quick, efficient service.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
Customer Relations Representative and Translator
Özel Lokman Hekim Hastanesi
İstanbul
05.2021 - 09.2022
- Answered product and service questions, suggesting other offerings to attract potential customers.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Responded to customer requests for products, services, and company information.
- Logged call information and solutions provided into internal database.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Built long-term, loyal customer relations by providing top-notch service and detailed order, account, and service information.
Restaurant Waiter
Kajun
Ankara
12.2018 - 03.2020
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Answered customers' questions, recommended items, and recorded order information.
Translator and Interpreter Internship
Imaj Translation Office
Ankara
06.2019 - 06.2019
- Replicated flow, style, and overall meaning of original texts.
- Translated documents from English to Turkish and German.
- Provided verbal summaries of non-English documents for immediate use.
- Applied cultural understanding to discern specific meanings beyond literal written words.
Education
Bachelor Of Translation Amd Interpretation - German
Hacettepe University
Ankara 09.2015 - 02.2024
Skills
Coffee machinery
Point of sale operation
Foam art
Exceptional customer service
Adaptive and creative
Friendly and outgoing
Employee training
Fluent in English and German
Hospitality service expertise
New hire training
Timeline
Bar Chief, Barista
Coffee Lab
01.2023 - Current
Customer Relations Representative and Translator
Özel Lokman Hekim Hastanesi
05.2021 - 09.2022
Translator and Interpreter Internship
Imaj Translation Office
06.2019 - 06.2019
Restaurant Waiter
Kajun
12.2018 - 03.2020
Bachelor Of Translation Amd Interpretation - German
Hacettepe University
09.2015 - 02.2024