Nazlı Hamitoğlu

Vice Consul

• Contributed to overall consular mission success through consistent delivery of high-quality services and adherence to organizational goals.
• Expedited critical cases involving medical or humanitarian emergencies, ensuring swift processing times for those most in need.
• Manage 3 Honorary Consulates in Marmaris, Fethiye, and Bodrum.
• Work closely with stakeholders, official and private, such as State authorities, Police, Court, prison hospital authorities, British tour operators including Jet2i
• Work on prevention and cooperative projects with teams, or manage my own project to improve the efficiency of the consular work.
• Provide consular help, communicate, and liaise with the relevant local and British authorities to assist the British nationals.

Worked as a freelance licensed tour guide for 8 years for long-term tours around Turkey for Sunworld, Falcon Holidays, Airtours, Aurinkomatkat, and Guardian newspaper.

• Provided excellent customer service during pre-tour interactions, such as answering questions for the tour operator.
• Increased customer satisfaction through attentive listening and personalized tour adjustments based on group interests.
• Built personal relationships with guests to promote positive experiences.
• Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.

• Created a welcoming atmosphere for guests by overseeing interior design projects that highlighted the unique character of the hotel property.
• Established partnerships with local attractions to provide exclusive offers for guests while promoting tourism within the community.
• Enhanced guest satisfaction through the development of personalized services and attention to detail.

• I have worked in,
• - Marmaris earthquake in 2000
• - Manos tour operator customer evacuation
• - Thomas Cook tour operator customer evacuation
• - Nepal earthquake support team
• - 2008 terrorist attack and support for survivors
• - Libya evacuation
• - Ukraine evacuation via Poland
• - Marmaris wild fires
• - Rhodes wild fires
• - 06 Feb South East Turkey earthquake