NAZ EKE

To realize the wholesale of frozen pastry and mozzarella cheese products.
Acquiring new customers and strengthening relationships with existing customers.
Conducting regular market research to achieve sales targets and presenting products according to customer demands.
Coordinating order management and delivery processes.
Preparation of sales reports and regular reporting to senior management.
Increasing brand awareness by organizing events to promote products.
Contributing to product development processes based on customer feedback.

Handled customer relations issues, enabling quick resolution, and client satisfaction.

Increased sales revenue by developing and implementing effective sales strategies.

Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.

• Selling project-based software applications and ensuring their use in organizations and congresses.
  Analyzing customer needs, recommending appropriate software solutions and managing sales processes.
  Coordinating the organizational processes related to the use of the application, promoting the product at events and establishing relationships with potential customers.
  Providing on-site support for the effective and trouble-free use of software applications in congresses and organizations.
  Ensuring the successful implementation of the software by following up the project and receiving feedback by staying in constant communication with customers.
  Measuring customer satisfaction after the event and organization and contributing to improvement processes.
  Answering technical questions about the product and providing user training when necessary.
  
• Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
• Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
• Developed strong relationships with key clients, resulting in repeat business and increased revenue.
• Increased customer satisfaction by addressing and resolving client concerns efficiently.

• Completed bar opening and closing procedures.
• Poured and prepared mixed drinks for over 1500 customers daily.
• Assisted in recruiting high-quality staff members, conducting interviews, background checks, and onboarding processes.
• Maintained a clean and organized bar environment to enhance customer experience and streamline service delivery.
• Managing the daily operations of the bar, organizing the drink menu and ensuring high quality drink service.
  
• Lead the bar staff and ensure the efficient operation of the team by meeting customer demands.
  
• Creating the beverage menu, developing innovative cocktails and drink recipes.
  
• Ensure regular supply of bar materials and manage stock.
  
• Collecting customer feedback and making improvements accordingly to increase the overall customer satisfaction of the restaurant.
  
• Communicating effectively with the customer, providing a high quality experience in the bar area and resolving issues quickly.
  
• Ensuring that the bar is cleaned regularly, observing hygiene and cleanliness standards and complying with health standards.
  
• Designing bar concepts and drink menus for various events and special occasions.
  

• Worked to build relationships with customers and built potential for additional sales.
• Boosted sales by consistently engaging with customers and addressing their needs effectively.
• Developed relationships with clients for increased loyalty and repeat business.
• Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
• Engaged customers in social conversations to create pleasant and easy shopping experience.
• Exceeded monthly targets by diligently following up on leads and closing deals promptly.
• Provided exceptional customer service, resulting in numerous positive reviews and referrals.
• Enhanced product knowledge by attending training sessions and staying current with industry trends.
• Implemented effective sales strategies to maximize revenue generation.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

• Removed damaged, out-of-code, not-in-set and discontinued items from displays.
• Verified products appeared at correct locations in proper quantities.
• Updated pricing and signage to complete product displays and educate customers.
• Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
• Proposed new ideas and concepts to enhance merchandise displays.
• Utilized paper, fabric and props to create displays.
• Monitored store traffic and customer engagement to determine display effectiveness.
• Developed themes, props and lighting for merchandise displays.
• Incorporated new design techniques to create innovative and eye-catching displays.
• Used props and lighting to enhance appearance and visibility of displays.