Natalie Richardson
Beauty Therapist
Surrey
Summary
Passionate Beauty Therapist with Over 5 years of experience. Offering extensive understanding of personalized and detailed body and face care with talent for upselling products while maintaining long-term customer relationships. Promote client comfort during all types of procedures.
Specialising in the art of semi permanent makeup tattooing having been trained by one of the industry’s best leaders Tracy Giles of London
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Semi Permanent Makeup Artist
Self Employed
Marbella
01.2015 - 01.2018
- Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
- Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
- Prepared skin for makeup application by cleaning, moisturizing and priming.
- Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
- Maintained records of customers and work performed to expedite invoicing and reoccurring appointments.
- Conferred with producers, customers and performers to determine desired appearance.
Beauty Therapist
Wentworth Golf And Country Club
Surrey
10.2001 - 10.2002
- Recorded notes for future reference about customer preferences and services delivered.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Analyzed client needs and came up with individualized and continuous treatment plans.
- Provided personalized care packages for Number clients daily from skincare to overall relaxation techniques.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
- Processed payments, entering sales in register for prompt customer service.
- Educated clients on care processes and advised on further care and products.
- Designed skin, body and hair care packages for individual clients.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Handled stocking and cleaning of both therapeutic workspaces and front office.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
- Suggested treatments and styles to suit customer appearance and fashion choices.
Salon Manager
Ms Gemma Palmer
Droitwich
01.2001 - 10.2001
- Scheduled employees to maintain adequate coverage during business hours.
- Maintained general appointment calendar and set shift schedules.
- Oversaw salon employee performance, facility cleanliness and sales.
- Controlled inventory by tracking expenses, purchases and shelf stock.
- Worked to continuously increase salon business through effective sales, service and operations policies.
- Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.
- Organized promotions to boost Product or Service sales, achieving Number% growth in revenues.
- Consistently received positive feedback from guests on performance reviews.
- Cross-sold and up-sold new haircare products, increasing earnings Number% per month.
Education
Beauty Therapy
Worcester Colleague of Technology
Worcestershire 01.1999 - 01.2001
Skills
Lash and brow maintenance
Nail treatments
Hot stone understanding
Tool sterilization knowledge
Waxing and hair removal techniques
Skin analysis
Sales proficiency
Manicures and pedicures
Retail background
Customer consultation
Relationship building and management
Makeup application
Esthetics
Timeline
Semi Permanent Makeup Artist
Self Employed
01.2015 - 01.2018
Beauty Therapist
Wentworth Golf And Country Club
10.2001 - 10.2002
Salon Manager
Ms Gemma Palmer
01.2001 - 10.2001
Beauty Therapy
Worcester Colleague of Technology
01.1999 - 01.2001