NANG PHYU PHYU WIN
ISTANBUL,TURKEY
Summary
Detail-oriented Room Attendant with strengths in room sanitation and guest service excellence. Maintains high standards of cleanliness and hygiene, ensuring guest satisfaction through meticulous attention to detail. Delivers consistent results by efficiently managing cleaning schedules and reporting maintenance issues promptly.
Overview
4
4
Languages
1
1
Certification
3
3
years of professional experience
Work History
Room Attendant
Crown Plaza Istanbul Harbiye Hotel-Turkey
Istanbul, Turkey
05.2023 - Current
- Conducted daily cleaning and maintenance of guest rooms in accordance with hotel standards.
- Sanitised bathrooms, restocked towels and guest supplies to ensure high standards of cleanliness and guest satisfaction.
- Changed bedding and ensured cleanliness of furniture and fixtures.
- Maintained cleanliness of common areas by vacuuming, dusting and polishing furniture in corridors and lift entrances.
- Reported any damages or maintenance issues in guest rooms to the maintenance team immediately.
- Managed lost and found items in line with hotel policy.
- Replenished toiletries and refreshments to enhance guest comfort and experience.
- Maintained confidentiality and privacy of guests, respecting their personal space and belongings.
- Assisted in training new housekeeping staff and ensured they understood hotel procedures and expectations.
Education
Bachelor of law
TAUNGGYI UNIVERSITY
TAUNGGYI 2019 - 2020
Skills
- Attention to detail
- Room sanitation
- Time consciousness
- Knowledge in hospitality standards
- Reliability &Punctuality
- Guest service excellence
- Inventory management
- Deep cleaning procedures
- Cleaning chemicals knowledge
- Health & Safety standards
- Work under pressure
Languages
English
Intermediate
B1
Chinese (Mandarin)
Intermediate
B1
Burmese
Proficient
C2
Turkish
Beginner
A1
Certification
- Housekeeping Course/The Limited Edition
Timeline
Room Attendant
Crown Plaza Istanbul Harbiye Hotel-Turkey
05.2023 - Current
Bachelor of law
TAUNGGYI UNIVERSITY
2019 - 2020