Nami FUJII
Sales
Istanbul,34
Summary
Proven leader in sales management with a track record of fostering client relationships and driving growth at H.I.S. Co., Ltd. Expert in sales planning and staff management, I've led teams to surpass objectives through strategic improvements and robust client management. Achievements include hosting industry events and significantly enhancing team cohesion and sales performance.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sales Manager
H.I.S. Co., Ltd.
08.2019 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- By identifying needs and providing the right services and ideas, I maintained relationships with our customers and gained new ones.
- Built long-lasting client relationships through excellent customer service and consistent follow-ups.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- I didn't just attend industry events and conventions to explain sales opportunities; we hosted them.
- Enhanced sales team morale and cohesion, organizing team-building activities.
- Fostered a culture of continuous improvement, encouraged feedback, and implemented best practices in sales operations.
- Prepared sales presentations for clients showing success and credibility of products.
- Managed accounts to retain existing relationships and grow share of business.
Sales Department Manager
H.I.S. Co., Ltd.
09.2013 - 07.2019
- Evaluated performance metrics consistently, identifying areas of strength and opportunities for growth, and implementing necessary adjustments to maximize department success.
- Collaborated with other department managers to align objectives and ensure seamless interdepartmental communication efforts.
- Dynamic organizational changes and new employment models have created efficient teams.
Operation Team Leader
H.I.S. Co., Ltd.
04.2009 - 08.2013
- Led a high-performing team to achieve company objectives through effective communication and mentorship.
- Implemented process improvements that resulted in reduced errors, faster turnaround times, and enhanced overall service levels.
- Developed comprehensive metrics for monitoring team performance, leading to increased accountability and success rates.
Education
Faculty of Humanities
KOBE GAKUIN Univercity
Hyogo03.2007
Skills
Sales Planning
Accomplishments
- Managed the Best branch award winning sales team at HIS Istanbul 2022 and 2023.
- Named "Operator of the Year" in 2012.
- Named "Operator of the Year" in 2015.
- Collaborated with team of another Japanese company in the development of sales in Turkey.
Languages
Japanese
Native language
English
Upper intermediate
B2
Turkish
Beginner
A1
Certification
Certified Travel Supervisor
Golf,Bellydance
Taking advantage of experience as a travel agency, I have organized numerous overseas golf tours.
I have also sent customers to developing golf countries such as Oman.
During my expat in Türkiye, I also had the experience of hosting a golf competition that gathered golfers from Japanese companies in Türkiye.
I've been belly dancing for 13 years and have performed in shows in Poland and Las Vegas.
While living in Japan, I organized an event that invited artists from USA, with my teacher and she as the main performer.
Timeline
Sales Manager
H.I.S. Co., Ltd.
08.2019 - Current
Sales Department Manager
H.I.S. Co., Ltd.
09.2013 - 07.2019
Certified Travel Supervisor
09-2009
Operation Team Leader
H.I.S. Co., Ltd.
04.2009 - 08.2013
Faculty of Humanities
KOBE GAKUIN Univercity