Najmus Sakuıb khan
Desktop support
Bur Dubai
Summary
Offering solid foundation in computer systems and drive to excel in IT support. Brings basic understanding of networking concepts and hardware maintenance. Ready to use and develop technical troubleshooting and customer service skills in Desktop Support Specialist role.
Overview
14
14
years of professional experience
Work History
Desktop Support Specialist
ELMOTALZM PROJECT MANAGEMENT SERVICES CO
07.2020 - Current
- Providing remote IT support for users by diagnosing and resolving system errors, crashes, and performance issues
- Installing, configuring, and troubleshooting Windows operating systems, software applications, and network connectivity problems
- Assisting with user account management, security updates, and hardware maintenance to ensure seamless IT operations
IT Infrastructure & Network Consultant
Jabalpur gold mine niger
01.2020 - 06.2020
- Company Overview: Gold Mine Company
- Joined a gold mining company to design, implement, and maintain a fully functional computer lab with a robust network architecture and seamless application integration
- Building network architecture, ensuring high-speed, secure, and scalable connectivity
- Designing and setting up a modern computer lab, optimizing layout, hardware, and software for efficiency
- Integrating and optimizing application software to function smoothly across the network
- Managing and maintaining the entire IT infrastructure, ensuring maximum uptime and security
- Establishing remote connectivity to link the lab with all computers within a 28-square-kilometer area
- Supervising and managing IT support engineers, providing guidance and technical leadership
- Monitoring and troubleshooting network performance issues, implementing proactive solutions for uninterrupted operations
- Gold Mine Company
Web Developer
Compineer
01.2013 - 10.2019
- As a Web Developer, I have experience in designing and maintaining websites using WordPress, including theme customization, plugin integration, and optimizing performance
- I am proficient in setting up websites using autoinstallers like Softaculous, Fantastico, and Installatron, ensuring smooth and quick deployments
- My expertise includes front-end development with HTML, CSS, JavaScript, and PHP, along with backend management for dynamic websites
- I have worked on SEO optimization, security enhancements, and website performance improvements, ensuring a seamless user experience
- Additionally, I am familiar with cPanel, Plesk, FTP management, and version control using Git and GitHub
- With a keen eye for design and functionality, I strive to create responsive, user-friendly, and efficient web solutions
Project Coordinator
Tata Communications
03.2012 - 12.2013
- Managed site selection for network towers under the MPEB project, ensuring connectivity between the electricity head office and 400 branch offices
- Developed daily work Excel sheets to track tower progress and site status
- Oversaw tower construction progress and site functionality to ensure project success
Technical Trainer
Jetking
01.2011 - 02.2012
- As a technical trainer at Jetking, I conducted training sessions on computer hardware, networking, and IT infrastructure management, preparing students for certifications and real-world IT job roles
- Delivered hands-on labs for CCNA, MCSE, Linux, and cybersecurity
- Provided career guidance, interview coaching, and job placement support
Project Manager - IT Infrastructure & Network Deployment
HCL COMNET SYSTEMS & SERVICES LIMITED
06.2011 - 11.2011
- Led a 6-month IT infrastructure project across five Ordnance Factories for HCL Comnet Limited
- Deployed and configured Active Directory Services (ADS) for 2,000+ computers in a centralized domain-controlled environment
- Installed and managed Linux servers, integrating centralized antivirus solutions and security policies
Education
Bachelor of Commerce (B.Com) - Business Administration And Management
G.S. College of Commerce & Economics
04.2001 -
High School Diploma -
Christ Church Boys' Senior Secondary School
04.2001 -
No Degree - Information Technology & Network Management
Jetking Infotrain Limited
04.2001 -
Skills
Active Directory management
Internet, computers, Gaming
💻 Technology & Computers – Passionate about exploring the latest advancements in IT, networking, and cybersecurity. Constantly learning new tools, software, and innovations in the tech industry.
🌐 Internet & Digital Trends – Actively following emerging trends in cloud computing, AI, and cybersecurity. Enthusiastic about online research, troubleshooting, and IT problem-solving.
🎮 Gaming & Esports – Enjoy playing strategy and multiplayer games, improving problem-solving, teamwork, and decision-making skills. Familiar with gaming hardware, performance optimization, and online gaming communities.
Timeline
Desktop Support Specialist
ELMOTALZM PROJECT MANAGEMENT SERVICES CO
07.2020 - Current
IT Infrastructure & Network Consultant
Jabalpur gold mine niger
01.2020 - 06.2020
Web Developer
Compineer
01.2013 - 10.2019
Project Coordinator
Tata Communications
03.2012 - 12.2013
Project Manager - IT Infrastructure & Network Deployment
HCL COMNET SYSTEMS & SERVICES LIMITED
06.2011 - 11.2011
Technical Trainer
Jetking
01.2011 - 02.2012
Bachelor of Commerce (B.Com) - Business Administration And Management
G.S. College of Commerce & Economics
04.2001 -
High School Diploma -
Christ Church Boys' Senior Secondary School
04.2001 -
No Degree - Information Technology & Network Management
Jetking Infotrain Limited
04.2001 -