NADA BENMANSOUR
Istanbul
Summary
EXPERIENCED IN DELIVERING EXCEPTIONAL CUSTOMER SERVICE AND MANAGING FRONT DESK OPERATIONS IN BUSY HOTEL ENVIRONMENTS. THRIVES IN FAST-PACED SETTINGS, ENSURING GUESTS FEEL WELCOME AND VALUED. ADEPT AT HANDLING RESERVATIONS, CHECK-INS, AND GUEST QUERIES WITH FRIENDLY AND PROFESSIONAL DEMEANOUR. FRIENDLY HOTEL RECEPTIONIST WITH STRONG COMMUNICATION AND CUSTOMER SERVICE SKILLS. CONSISTENTLY DELIVERS WARM, WELCOMING ATMOSPHERE FOR GUESTS, ENSURING SMOOTH CHECK-INS AND CHECK-OUTS. SKILLED IN HANDLING GUEST INQUIRIES, MANAGING RESERVATIONS, AND COORDINATING WITH OTHER DEPARTMENTS TO ENHANCE GUEST EXPERIENCES, PROFICIENT IN USING HOTEL MANAGEMENT SOFTWARE AND MAINTAINING ACCURATE RECORDS. ALWAYS FOCUSED ON PROVIDING EXCEPTIONAL SERVICE AND FOSTERING GUEST SATISFACTION.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Model
BMA AGENCY
01.2022 - 01.2024
- Model and events hostess
hosting modeling events and shows.Runways with well know algerian designers. - participating in beauty ageant with a title.
- engaged in public speaking and tv showsfor traditional clothing ambassador on tv
- Collaborated with fashion designers to interpret and model designs during runway shows, enhancing brand visibility
- Engaged in public speaking events at fashion schools, sharing experiences and insights into the modelling profession
English Teacher
Private school
02.2022 - 04.2023
- English teacher at a private school for kids
- Encouraged students to explore cultural aspects of the English language through curated reading lists and multimedia resources
- Encouraged learning through diverse activities, providing students with opportunities to achieve their individual potential
- Designed individualised lesson plans with students, creating based on language strengths, work needed and career path preferences
Hotel Receptionist
Taksim 44
01.2022 - 01.2023
- Conducted check-out procedures, issued invoices, and collected feedback to improve future guest experiences
- Maintained a tidy and welcoming reception area, reinforcing the hotel's commitment to high standards
- Hotel receptionist at Taksim 44 (11-2024 // 03-205 ) Turkey istanbul
Education
Abou bakr Belkaid - English Studies
01.2023 - 01.2024
Nisantasi University - International Relations
01.2024 - 01.2027
Skills
- Anxiety management
- Language proficiency
- Public Relations
- Proficiency in english
Timeline
Nisantasi University - International Relations
01.2024 - 01.2027
Abou bakr Belkaid - English Studies
01.2023 - 01.2024
English Teacher
Private school
02.2022 - 04.2023
Model
BMA AGENCY
01.2022 - 01.2024
Hotel Receptionist
Taksim 44
01.2022 - 01.2023