

Adept at multitasking and problem-solving, I leveraged these skills at Pegasus Airlines to enhance passenger satisfaction and streamline boarding processes. My background spans ground services to customer support at Türkiye Sigorta, underlining my strong work ethic and communication prowess. I excel in team environments, consistently aiming to exceed employer expectations without focusing solely on routine tasks.
As a Ground Services Agent, I primarily work as an international flight boarding personnel. I check the necessary documents for passengers traveling to their destination countries and manage the boarding process safely and on time. In addition to international flight boarding, I am familiar with other job descriptions and also provide training to newly joined staff in the field.
In a company providing services to insurance in Turkey, informing policyholders about their policies in the incoming call section, creating damage records, sharing the results of damage claim files, and checking payment transactions.
Providing solutions to the problems of passengers arriving on our flights at Sabiha Gökçen Airport, which is located within Turkish Airlines, and offering necessary assistance.
"Necessary office arrangements in the accounting and purchasing departments, comparing the prices provided by suppliers for materials to be purchased for the company, welcoming guests who arrive for meetings, and archiving the invoices that are reflected."
Passenger assistance
Multitasking proficiency
Teamwork
Problem-solving abilities
Excellent communication
Strong work ethic
Fitness, boxing, running, and hiking in the forest are activities I enjoy.