Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic
Mustafa Mert KARAAGİL

Mustafa Mert KARAAGİL

Applicant ID: 3462807
Istanbul

Summary

Adept at multitasking and problem-solving, I leveraged these skills at Pegasus Airlines to enhance passenger satisfaction and streamline boarding processes. My background spans ground services to customer support at Türkiye Sigorta, underlining my strong work ethic and communication prowess. I excel in team environments, consistently aiming to exceed employer expectations without focusing solely on routine tasks.

Overview

8
8
years of professional experience
3
3
Languages

Work History

Ground Staff Member

Pegasus Airlines
07.2021 - 01.2024

As a Ground Services Agent, I primarily work as an international flight boarding personnel. I check the necessary documents for passengers traveling to their destination countries and manage the boarding process safely and on time. In addition to international flight boarding, I am familiar with other job descriptions and also provide training to newly joined staff in the field.

Call Center Representative

Türkiye Sigorta, Bileşim Teknolojileri
06.2019 - 01.2020

In a company providing services to insurance in Turkey, informing policyholders about their policies in the incoming call section, creating damage records, sharing the results of damage claim files, and checking payment transactions.

Internship Student

Turkish Ground Service
05.2018 - 07.2018

Providing solutions to the problems of passengers arriving on our flights at Sabiha Gökçen Airport, which is located within Turkish Airlines, and offering necessary assistance.

Internship Student

Umur Basım
05.2016 - 09.2016

"Necessary office arrangements in the accounting and purchasing departments, comparing the prices provided by suppliers for materials to be purchased for the company, welcoming guests who arrive for meetings, and archiving the invoices that are reflected."

Education

Civil Aviation And Cabin Services

Beykoz University
Istanbul, Turkey
01-2018

Skills

Passenger assistance

Multitasking proficiency

Teamwork

Problem-solving abilities

Excellent communication

Strong work ethic

Hobbies

Fitness, boxing, running, and hiking in the forest are activities I enjoy.

Timeline

Ground Staff Member

Pegasus Airlines
07.2021 - 01.2024

Call Center Representative

Türkiye Sigorta, Bileşim Teknolojileri
06.2019 - 01.2020

Internship Student

Turkish Ground Service
05.2018 - 07.2018

Internship Student

Umur Basım
05.2016 - 09.2016

Civil Aviation And Cabin Services

Beykoz University
Mustafa Mert KARAAGİLApplicant ID: 3462807