Summary
Overview
Work History
Education
Skills
Timeline
Generic
MUSTAFA CAN ÇEVİK

MUSTAFA CAN ÇEVİK

INTERNATIONAL OPERATIONS GROUP MANAGER
Istanbul,34

Summary

Experienced retail sector with 10+ years of proven leadership in the industry . Expertise building and managing large teams to drive operational excellence and achieve goals . Skilled in P&L management consistently delivering financial targets through strategic planning and cost - effective initiatives . A dedicated professional with a track record of success in enhancing retail operations and delivering exceptional customer experiences .

Overview

15
15
years of professional experience

Work History

International Operations Group Manager

Superstep / Eren Retail
03.2024 - Current
  • Identified areas of improvement through regular performance reviews, providing constructive feedback and coaching for team members.
  • Enhanced team productivity by implementing efficient workflow processes and prioritizing tasks.
  • Drove organizational change initiatives that resulted in streamlined operations, improved employee morale, and increased efficiencies throughout the group.
  • Implemented training programs to improve staff skillsets, enhancing overall productivity and job satisfaction.
  • Coordinated closely with sales teams to execute marketing campaigns that generated new leads and boosted revenue growth rates year over year.
  • Collaborated with country group managers to develop best practices for operational efficiency across departments.

Director of Retail Operations

Devanlay Polska / Lacoste - Gant
10.2021 - 03.2024
  • Developed comprehensive budgets and forecasts for retail operations, ensuring profitability targets were consistently met or exceeded.
  • Evaluated employee performance regularly, offering constructive feedback and tailored development plans to drive continuous improvement in results.
  • Optimized store layouts to provide a visually appealing shopping experience, maximizing customer engagement and sales opportunities.
  • Established strong relationships with leasing managers of the malls , negotiating favorable contracts for cost-effective merchandise procurement.
  • Increased store revenue by implementing strategic sales initiatives and optimizing product displays.

Retail Manager

Eren Retail / Lacoste
09.2018 - 10.2021
  • Building and managing teams to drive sales excellence and achieve targets
  • Led a team of retail associates to deliver outstanding customer experiences.
  • Location search for new openings and organizing store layout
  • Providing global communication with the brand and delivering financial targets through strategic planning.


- 41 Stores

- Led a Team of 460 - 500 Employees

Planning & Project Manager

Eren Retail
03.2017 - 08.2018
  • Planned, designed, and scheduled phases of the projects for the stores .
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Negotiated and managed third-party contracts related to project deliverables.

Planning & Organization Manager

Terim Events
04.2014 - 05.2016

Deputy Retail Manager

Eren Retail / Lacoste - Super Kids
03.2012 - 04.2014
  • Controlled store inventory and reviewed cash handling and operations reports.
  • Analyzed sales data to identify trends, adjust inventory levels accordingly, and maximize revenue opportunities.
  • Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
  • Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.

Energy Sales Executive

Eren Energy
02.2010 - 03.2012
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Identified new market opportunities through diligent research and networking.

Education

BBA - Economics

Fatih University
04.2001 -

Skills

Business Development

Timeline

International Operations Group Manager

Superstep / Eren Retail
03.2024 - Current

Director of Retail Operations

Devanlay Polska / Lacoste - Gant
10.2021 - 03.2024

Retail Manager

Eren Retail / Lacoste
09.2018 - 10.2021

Planning & Project Manager

Eren Retail
03.2017 - 08.2018

Planning & Organization Manager

Terim Events
04.2014 - 05.2016

Deputy Retail Manager

Eren Retail / Lacoste - Super Kids
03.2012 - 04.2014

Energy Sales Executive

Eren Energy
02.2010 - 03.2012

BBA - Economics

Fatih University
04.2001 -
MUSTAFA CAN ÇEVİKINTERNATIONAL OPERATIONS GROUP MANAGER