Altea
MUSTAFA TAŞİN
Electronic Engineer
Istanbul
Summary
Accomplished Sales Consultant at LTB Jeans and seasoned Flight Operations Officer at Havas Ground Handling Co., I excel in operational decision-making and teamwork. Demonstrated success in boosting customer satisfaction, enhancing safety protocols, and driving process improvements. Skilled in emergency response planning and community networking, I effectively leverage analytical skills to achieve and surpass sales goals and operational efficiencies. Analytical focused on applying sound engineering principles using both traditional and innovative methods.
Overview
2
2
years of professional experience
18
18
years of post-secondary education
Work History
Sales Consultant
LTB Jeans
08.2022 - 02.2023
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Built relationships with customers and community to promote long term business growth.
- Set and achieved company defined sales goals.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Flight Operations Officer
Havas Ground Handling Co.
03.2023 - 04.2024
- Evaluated potential risks associated with specific routes or destinations, providing alternative options when necessary for optimal safety considerations.
- Ensured timely dissemination of critical information to relevant parties during irregular operations or emergency situations.
- Enhanced flight operations efficiency by developing and implementing detailed procedures and protocols.
- Streamlined communication between pilots, ground crew, and air traffic control for improved safety and coordination.
- Provided comprehensive pre-flight briefings to pilots, covering weather conditions, route planning, fuel management, and potential hazards.
- Supported continuous improvement initiatives within the department focusing on enhancing customer satisfaction levels throughout the journey experience.
- Transmitted flight plans and arrival reports to flight and air traffic control centers.
Education
Primary -
Barbaros Hayrettin Paşa Primary School
Istanbul, Turkey 09.2003 - 06.2011
High School Diploma -
Naval High School
Istanbul, Turkey 09.2011 - 07.2016
Bachelor - Electronic Engineering
Gebze Technical University
Kocaeli 09.2016 - 09.2021
Skills
Operational decision making
Process Development
Project Planning
Community Networking
Teamwork and Collaboration
Time Management Aptitude
Operational decision making
Software
C
Python
Lydia
Languages
Turkish
Native language
English
Upper intermediate
B2
German
Elementary
A2
Timeline
Flight Operations Officer
Havas Ground Handling Co.
03.2023 - 04.2024
Sales Consultant
LTB Jeans
08.2022 - 02.2023
Bachelor - Electronic Engineering
Gebze Technical University
09.2016 - 09.2021
High School Diploma -
Naval High School
09.2011 - 07.2016
Primary -
Barbaros Hayrettin Paşa Primary School
09.2003 - 06.2011