Muratcan Fındık
Istanbul
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure this position. Ready to help team achieve company goals.
Overview
2026
2026
years of professional experience
10
10
years of post-secondary education
3
3
Certifications
1
1
Language
Work History
System Administrator
Sabiha Gökçen Uluslararası Havalimanı
12.2024 - Current
- Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.
- Established effective communication channels between IT support staff and end-users, leading to improved issue resolution times overall.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
System Infrastructure Support Specialist
VDF Holding
12.2023 - 12.2024
- Conducted routine server maintenance tasks such as backup management, security patching, and system performance optimization
- Managed inventory of hardware and software assets, ensuring accurate tracking and documentation.
- Handled Windows server management, including user management, Active Directory administration, and system updates.
- This company, which I had the opportunity to work with during the transition period of the system infrastructure to another company's management by tender, gave me a lot of experience.
- Some of the system products that I supported the installation processes during the transition period are as follows;
- Qradar, EPC (ME Endpoint Central), Automatic, Symantec DLP and EP, Cyberark, Exchange Reporter, AD Manager Plus, Bizzy, AppDynamic, Imperva etc.
System Administrator
Verisoft
12.2022 - 12.2023
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability
- Managed Zimbra email system, including user account management, email configuration, and troubleshooting.
- Oversaw Linux server administration, including installation, configuration, and maintenance tasks.
- Handled Windows server management, including user management, Active Directory administration, and system updates.
- Managed VMware virtualization environment, including virtual machine provisioning, performance monitoring, and troubleshooting.
- Maintained Thales Payshield 10K and nShield devices for encryption and key management purposes.
- Managed inventory of hardware and software assets, ensuring accurate tracking and documentation.
- Conducted routine server maintenance tasks such as backup management, security patching, and system performance optimization
IT Specialist
NTT Data Business Solutions
4 2022 - 08.2022
- With my expertise in monitoring and optimizing virtual machines, I am able to ensure that our company's IT resources are being used efficiently and effectively, helping us to achieve our goals.
- My experience with Windows services and SCCM service has enabled me to implement effective security measures and keep our network up-to-date with the latest software updates and patches.
- • I take pride in developing and using my own SIEM software, which has proven to be a valuable tool for controlling and monitoring our network infrastructure, ensuring that we are always operating at peak performance.
- As an experienced manager of KNOX and Avaya IP PBX, I am able to provide reliable and effective communication solutions for our organization, allowing us to stay connected and work efficiently.
- In addition to my technical skills, I am also committed to providing exceptional customer service to our endusers, regularly preparing instructional documentation and providing ongoing support to ensure their satisfaction.
- Overall, I am a versatile and experienced system administrator professional with a broad range of skills and expertise, dedicated to delivering the best possible solutions for our company's IT needs.
IT Operation Specialist
Epitel Tecnologies
12.2020 - 03.2022
- Configured and maintained IP Phones, ensuring proper functionality and connectivity.
- Managed virtual exchanges, such as FreePBX, to set up and manage phone systems in a virtualized environment.
- Administered Avaya phone systems, including installation, configuration, and troubleshooting.
- Handled Mitel phone systems, performing tasks such as user management, call routing, and system maintenance.
Information Technology Analyst
THE NIELSEN COMPANY
07.2016 - 08.2019
- Utilized Adex, WizAd, PathMatics, LBM, and other proprietary software tools to analyze and optimize digital media campaigns
- Performed system installations, upgrades, and patch management to ensure system stability and security.
- Conducted regular system monitoring, performance tuning, and capacity planning to optimize system resources.
Information Technology Support Specialist
Nova Bilişim
02.2013 - 05.2015
- Managed and maintained the organization's network infrastructure, including routers, switches, and firewalls.
- Configured and monitored network devices to ensure optimal performance, security, and availability.
- Troubleshot network issues, performed network performance analysis, and implemented necessary adjustments.
- Conducted regular system monitoring, performance tuning, and capacity planning to optimize system resources.
IT Technician
Tempo OMD
05.2010 - 01.2012
- Provided technical support to end-users by addressing hardware and software issues through various channels (phone, email, ticketing system).
- Assisted users with troubleshooting computer hardware, operating systems, applications, and network connectivity problems.
- Resolved software-related issues, including installation, configuration, and compatibility problems.
- Guided end-users through the resolution process, offering step-by-step instructions and remote assistance when needed.
- Documented support requests, troubleshooting steps, and solutions in the ticketing system for future reference.
IT Stuff
Hyundai Genel Müdürlük
10.2004 - 01.2006
- Assisted end-users with technical issues by providing first-level support through various channels such as phone, email, and in-person interactions
- Troubleshot and resolved hardware and software problems, including computer peripherals, operating systems, and standard software applications.
Education
BBA - Business Administration
Anadolu Ünviersitesi
10.2009 - 06.2014
Computer Technologi And Programming - Computer And Information Sciences
Istanbul Aydın University
10.2007 - 04.2010
Computer Technologie And Programming - Computer Networking And Telecommunications
Dilek Sabancı Lisesi
09.2002 - 06.2005
Skills
Manage Engine Endpoint Central
Problem-Solving
System upgrades
Product development
Technical Support
Program installations
Certification
CCNAv7: Switching, Routing, and Wireless Essentials.
References
- Cihan Eker 05309773609 | System Manager at VDF HOLDING - Owner of Nimbu Tecnology
- Edip Saraçoğlu 05332149385 | Manager at Kantar TNS
Timeline
Microsoft Sistem Uzmanlığı (MCSE)
03-2025
System Administrator
Sabiha Gökçen Uluslararası Havalimanı
12.2024 - Current
System Infrastructure Support Specialist
VDF Holding
12.2023 - 12.2024
System Administrator
Verisoft
12.2022 - 12.2023
Microsoft Azure Fundementals
06-2022
CCNAv7: Switching, Routing, and Wireless Essentials.
02-2022
IT Operation Specialist
Epitel Tecnologies
12.2020 - 03.2022
Information Technology Analyst
THE NIELSEN COMPANY
07.2016 - 08.2019
Information Technology Support Specialist
Nova Bilişim
02.2013 - 05.2015
IT Technician
Tempo OMD
05.2010 - 01.2012
BBA - Business Administration
Anadolu Ünviersitesi
10.2009 - 06.2014
Computer Technologi And Programming - Computer And Information Sciences
Istanbul Aydın University
10.2007 - 04.2010
IT Stuff
Hyundai Genel Müdürlük
10.2004 - 01.2006
Computer Technologie And Programming - Computer Networking And Telecommunications
Dilek Sabancı Lisesi
09.2002 - 06.2005
IT Specialist
NTT Data Business Solutions
4 2022 - 08.2022