CRM
Murat Tan
Teaching French As A Second Language
Istanbul
Summary
Experienced with CRM systems and strategies to drive customer engagement and loyalty. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
4
4
Languages
Work History
Health Consultant, Sale
DGS Health Tourism
09.2024 - Current
- Using CRM (Customer Relations Management) system to register patients as new datas to the company system and customizing patients information's step by step as indicated in the system
- Collaborating with interdisciplinary teams to develop effective care plans addressing physical, mental, and social aspects of health.
- Analyzed health data and created reports to present to community leaders and stakeholders.
- Selling medical services to patients as a non-governmental hospital
- Learning and developing hard skills as an international salesman who is in contact with people one to one
- Cultivated a positive work environment by promoting a culture of open communication, collaboration, and mutual support among team members.
Smart
MAPP Marketing, Samsung
07.2022 - 08.2022
- Analyzed system requirements and collaborated with the development team to design suitable solutions
- Coordinated with stakeholders to ensure project requirements are met
- Conducted testing and debugging to ensure system functionality on devices
- Assisted with system documentation and user training
- Paid attention to detail while completing assignments.
- Learned and adapted quickly to new technology and software applications.
Waiter
HMS HOST
11.2018 - 03.2019
- Managed closing duties including reconciliation of till, never recording a shortfall
- Foodservice duties in a high-end gastropub specializing in Turkish-Italian cuisine
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Education
Bachelor Degree - L 'enseignement Du Français
Bursa Uludağ University
Bursa, Görükle 9 2019 - 6 2024
Foreign Trade Training - undefined
Udemy
Skills
Advanced Microsoft Office Skills
Customer Relationship Management
Data entry
Customer assistance
Data collection
Problem-solving
Teamwork and collaboration
Research
Time management
Multitasking
Personal Information
- Date of Birth: 06/20/00
- Marital Status: Single
Software
EXCEL
Timeline
Health Consultant, Sale
DGS Health Tourism
09.2024 - Current
Smart
MAPP Marketing, Samsung
07.2022 - 08.2022
Waiter
HMS HOST
11.2018 - 03.2019
Foreign Trade Training - undefined
Udemy
Bachelor Degree - L 'enseignement Du Français
Bursa Uludağ University
9 2019 - 6 2024