Work Preference
Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
Hobbies
Work Availability
References
Languages
Websites
Murat Çeçen

Murat Çeçen

Operational Development - Operational Excellence - Reporting And Analysis

Work Preference

Work Type

Full Time

Location Preference

On-SiteHybrid

Important To Me

Career advancementFlexible work hoursCompany CulturePersonal development programsHealthcare benefitsWork from home optionPaid time offWork-life balance

Summary

Results-driven professional with 5 years of experience in operational business development and analytics within e-commerce marketplaces. Expertise in optimizing business processes and leading analysis workflows to enhance data-driven decision-making. Proven ability to coordinate teams and manage field operations, focused on driving organizational success and fostering continuous professional growth.

Overview

2
2
Languages
12
12
Certifications
19
19
years of professional experience

Work History

Marketplace Reporting and Analysis Executive

İdefix
01.2025 - Current
  • Microsoft Power BI, PowerPoint, Microsoft Excel, Business Development, Data Analysis, Presentation Skills, Presentations, Data Presentation, Operational Excellence, Business Intelligence (BI), Analytical Skills, Data Management, Performance Reporting, Product Categories, Reporting, Reporting & Analysis, Process Control, KPI Reporting, Team Coordination

Seller Experience Specialist

İdefix
İstanbul
01.2023 - 12.2024
  • Operations, Operational Excellence, Field Operations, Operations Management, Customer Experience (CX), Sales Performance, Merchant / Seller Management, Order Management, User Experience (UX), Complaint Management, Complaint Resolution, Performance Management, Performance Improvement, Performance Measurement, Performance Reporting

Operational Development JR. Executive

Hepsiburada
İstanbul
01.2022 - 12.2022
  • Operations, Team Coordination, Operational Excellence, Reporting, Reporting & Analysis, Business Development, Microsoft Power BI, Microsoft Excel, PowerPoint, Analytical Skills, Data Analysis, Data Presentation, Process Improvement, Business Process Improvement, Performance Improvement

Operational Excellence Specialist

Hepsiburada
İstanbul
01.2021 - 12.2021
  • Operations, Online Retail, Reporting & Analysis, Business Planning, E-Commerce, Data Analysis, Microsoft Excel, Operational Excellence, Business Development, Solution-Oriented, Team Coordination, Problem Analysis, Collaborative Problem Solving

Regional Sales Specialist

Hepsiburada
İstanbul
09.2020 - 12.2020
  • Operations, Microsoft Excel, Microsoft Power BI, PowerPoint, Reporting & Analysis, Microsoft Office, Online Retail, Business Planning, E-Commerce, Data Analysis, Strategic Planning, Vendor / Merchant Contracts, Sales & Marketing

Stock Planning and E-commerce Executive

Emnana
İstanbul
01.2019 - 09.2020
  • Operations, Team Coordination, Planning, Operational Planning, Warehouse Management, Logistics Management, Product Management, Stocking / Warehousing, Textiles, Customs Regulations, Inventory Management, Inventory Control, Online Retail, Reporting & Analysis, Business Planning, E-Commerce, Data Analysis

Store Manager

Migros
İstanbul
01.2015 - 12.2018
  • Operations, Fast-Moving Consumer Goods (FMCG), E-Commerce, Product Management, Retail Category Management, Store Management, Microsoft Excel, Personnel Management, Inventory Management, Planning

Store Executive

Migros
İstanbul
07.2010 - 12.2014
  • Product Management, Retail Category Management, Order Management, Inventory Management, Operational Planning, E-Commerce, Microsoft Excel, Store Management, Personnel Management

Sales Representative

AIG Insurance
İstanbul
04.2008 - 11.2008
  • Sales & Marketing, Customer Experience (CX), Product Management, Customer Service Management, Microsoft Excel, Insurance Sales & Marketing, Phone Etiquette / Cold Calling, Field Visits, Client / Customer Visits

Category Specialist

Toys R Us
İstanbul
05.2007 - 04.2008
  • Retail Category Management, Product Management, Inventory Management, Purchasing Management, Customer Experience (CX), Sales & Marketing, Microsoft Office, Microsoft Excel, Toys Category

Education

Master of Science - Industrial Engineering

Altınbaş University, Istanbul
04.2001 -
  • Thesis Statement: Regresyon Analiziyle Satıcıların Elektronik Pazaryeri Seçim Faktörlerinin İncelenmesi [An Investigation into the Factors Influencing Sellers' Selection of Electronic Marketplaces Using Regression Analysis]

Bachelor of Arts - Economics

Kocaeli University, Kocaeli
04.2001 -
  • Member of [Kocaeli University Cinema Club], [2004] to [2008]
  • Member of [Kocaeli University Economics Club], [2004] to [2008]
  • Member of [Kocaeli University Photography Club], [2004] to [2008]
  • [Player] for [Kocaeli University Handball Team], [2004] to [2006]

High School Diploma -

Darüşşafaka Private School, Istanbul
04.2001 -
  • [Player] for [Darüşşafaka Handball Team], [1997] to [2004]
  • [Player] for [Beşiktaş Handball Team], [2000] to [2004]
  • [Player] for [Darüşşafaka Basketball Team], [2000] to [2004]
  • [Captain] of [Darüşşafaka Handball Team]
  • [Player], [Darüşşafaka Chess Club], [2000] to [2004]
  • Member of [Darüşşafaka Cinema Club], [2000] to [2004]
  • Member of [Darüşşafaka Photography Club], [2000] to [2004]

Skills

Reporting and analysis

Operations management

Data Visualization

Customer relations

Team leadership

Stakeholder Engagement

Problem resolution

Team collaboration

Strategy development

Client account management

Research and analysis

Strategic planning

Business development

Vendor sourcing

Performance Analytics

Operations Start-up

Analytical skills

Business case development

Category management

Market Trend Analysis

Software

Power Query

Phyton

SQL

SAP

Ms Visio

Ms Power BI

Ms Office

Looker

Certification

Microsoft Power BI - Advanced

Timeline

Marketplace Reporting and Analysis Executive - İdefix
01.2025 - Current
Seller Experience Specialist - İdefix
01.2023 - 12.2024
Operational Development JR. Executive - Hepsiburada
01.2022 - 12.2022
Operational Excellence Specialist - Hepsiburada
01.2021 - 12.2021
Regional Sales Specialist - Hepsiburada
09.2020 - 12.2020
Stock Planning and E-commerce Executive - Emnana
01.2019 - 09.2020
Store Manager - Migros
01.2015 - 12.2018
Store Executive - Migros
07.2010 - 12.2014
Sales Representative - AIG Insurance
04.2008 - 11.2008
Category Specialist - Toys R Us
05.2007 - 04.2008
Altınbaş University - Master of Science, Industrial Engineering
04.2001 -
Kocaeli University - Bachelor of Arts, Economics
04.2001 -
Darüşşafaka Private School - High School Diploma,
04.2001 -

Hobbies

Outside of my professional routine, I’m deeply drawn to activities that require pattern recognition and strategic thinking, such as strategy board games and learning data storytelling techniques.

I enjoy dissecting complex systems, figuring out cause-and-effect relationships, and seeing how small variable shifts affect outcomes. It’s both a creative outlet and a great mental workout that sharpens my focus and patience when tackling multi-layered operational problems.

At the same time, I balance this analytical side with highly collaborative and creative pursuits. I love participating in team-based escape rooms, trivia leagues, and improvisational games—activities that thrive on collective brainstorming, spontaneous problem-solving, and a good dose of fun. They keep my interpersonal agility sharp and constantly remind me how much energy and synergy come from winning as a team

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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References

  • Soner Tokgöz – İdefix - +90 535 311 92 94 - (Current Manager)
  • Cem Yasin Acar – İdefix - +90 532 411 59 31
  • Mert Şen – Hepsiburada - +90 530 551 43 35
  • Mehmet Hatayoğlu – Hepsiburada - +90 549 439 03 11
  • Mehmet İmamoğlu – Otokoç - +90 532 382 43 28
  • Pınar Saka – Grexon - +90 530 211 30 85
  • Alize Gürtuna Bek – Emnana - +90 543 307 59 21
  • Mert Usluer – Migros Ticaret A.Ş. - +90 535 332 90 50
  • Ali Ziya Atılgan - LC Waikiki - +90 533 564 2730
  • Emre Şenyüz - Boyner Now - +90 542 306 3886

Languages

English
Upper intermediate (B2)
German
Beginner (A1)
Murat ÇeçenOperational Development - Operational Excellence - Reporting And Analysis