Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
4
4
Languages
Work History
GM
AKG RESTAURENT MANAGEMENT (BURGERKING FRANCHISE)
01.2015 - 02.2023
Fostered a positive work environment to improve team morale and productivity levels.
Developed robust risk mitigation strategies, safeguarding company assets while minimizing exposure to potential liabilities.
Implemented quality assurance measures, ensuring consistent delivery of high-quality products and services.
Strengthened brand awareness through the development of engaging promotional materials and online presence management.
Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Spearheaded process improvements, driving operational excellence across all departments within the organization.
Developed and implemented strategies to increase sales and profitability.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Implemented business strategies, increasing revenue, and effectively targeting new markets.
Implemented innovative programs to increase employee loyalty and reduce turnover.
Conducted comprehensive competitor analyses to identify market trends and capitalize on emerging opportunities.
Reduced costs with thorough budget analysis and strategic financial planning.
Organized and detail-oriented with a strong work ethic.
Gained strong leadership skills by managing projects from start to finish.
Import and Export Coordinator
Taha Cargo And Logistic
03.2013 - 01.2015
Observed and tracked consignments to verify timely deliveries and accurate invoicing.
Investigated discrepancies in shipping documents and resolved issues with vendors.
Coordinated import and export of goods for multiple clients, providing accuracy and timely delivery.
Built working relationships with clients to foster loyalty and encourage repeat business.
Negotiated freight rates with carriers for international transportation of goods.
Monitored and maintained import and export tracking systems for delivery of accurate and up-to-date records of shipments.
Researched and helped evaluate new potential suppliers and vendors for better service and pricing.
Analyzed shipping reports to identify opportunities for cost savings.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Master Degree - Teaching Chinese As A Foreing Language
Xiamen University
Xiamen
04.2001 -
Associate of Language - Chinese Studies
Huazhong University of Science And Technology
Wuhan
04.2001 -
BACHELOR - SINOLOGY
ANKARA UNIVERSITY
ANKARA
04.2001 -
Associate of International Logistic - Internatioanal Logistic
ANADOLU UNIVERSITY
TURKEY
04.2001 -
Skills
Vendor relationships
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Accomplishments
Achieved highest sales avenue as Burger King China Franchisee in 2016 and 2018.
Achieved best REV(Restaurant Excellent Visit) inspection results as Burger King China Franchisee in 2017.
Was rewarded as the most efficient Development Franchisee by Burger King China between the years of 2017-2019.
Supervised team of 600 staff members.
Was rewarded as the Franchisee of the year in 2019 by Burger King China.
Staffing - Worked directly with Human Resources to streamline hiring and coaching new managers process.
Timeline
GM
AKG RESTAURENT MANAGEMENT (BURGERKING FRANCHISE)
01.2015 - 02.2023
Import and Export Coordinator
Taha Cargo And Logistic
03.2013 - 01.2015
Master Degree - Teaching Chinese As A Foreing Language
Xiamen University
04.2001 -
Associate of Language - Chinese Studies
Huazhong University of Science And Technology
04.2001 -
BACHELOR - SINOLOGY
ANKARA UNIVERSITY
04.2001 -
Associate of International Logistic - Internatioanal Logistic
ANADOLU UNIVERSITY
04.2001 -
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