MUKHAMMADALI USMONOV
Istanbul,34
Summary
Motivated and results-driven Sales Manager with experience in retail and education sectors. Skilled in customer relationship management, sales strategy development, and team leadership. Currently pursuing a Bachelor of Business Administration (BBA) to enhance business and management expertise.
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
3
3
years of professional experience
5
5
Languages
Work History
Receptionist
Meshk Airport Hotel
12.2025 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Sales Associate
Indenim Fashion Brand
02.2025 - 07.2025
- Provided excellent customer service and assisted clients with their needs.
- Organized merchandise, maintained displays, and ensured store presentation.
Sales Manager
Result Education Center
10.2024 - 01.2025
- Managed and coordinated the sales department, overseeing client acquisition and retention.
- Developed and implemented sales strategies to increase enrollment and revenue.
- Trained and supervised sales staff to achieve performance targets.
Sales Agent
Mosslad (Confectionery Company)
04.2024 - 09.2024
- Promoted and sold confectionery products to retail clients and distributors.
- Maintained client relationships and ensured timely delivery of products.
Sales Associate
Paris Parfume
04.2023 - 11.2023
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
BBA - Business Administration
Cyprus International University
NICOSIA, Cyprus03-2026
High School Diploma - undefined
Secondary School No. 7
Andijan, Uzbekistan05-2025
Skills
Proficiency (optional) Communication Skills
Customer Relationship Management
Microsoft Office
Problem Solving
Product Knowledge (Fashion & Confectionery)
Sales and Marketing
Data entry
Telephone skills
Office management
Administrative support
Scheduling
Customer and client relations
Timeline
Receptionist
Meshk Airport Hotel
12.2025 - Current
Sales Associate
Indenim Fashion Brand
02.2025 - 07.2025
Sales Manager
Result Education Center
10.2024 - 01.2025
Sales Agent
Mosslad (Confectionery Company)
04.2024 - 09.2024
Sales Associate
Paris Parfume
04.2023 - 11.2023
High School Diploma - undefined
Secondary School No. 7
BBA - Business Administration
Cyprus International University