Excel
Muharrem Türk
Lojistik Operasyon Yöneticisi
Çorlu
Summary
Dynamic operations leader with a proven track record at Bp Petrolleri A.Ş., excelling in project management and staff oversight. Enhanced team productivity through effective communication and strategic problem-solving, while managing a 20M TL budget. Skilled in database management, fostering collaboration, and driving customer satisfaction through timely and professional service.
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.
Overview
29
29
years of professional experience
1
1
Language
Work History
Dispatch Offiice and Additive Coordinator
Bp Petrolleri A.Ş.
08.2008 - 01.2025
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Assisted in recruitment efforts by coordinating interviews and managing onboarding activities for new hires.
- Gathered and organized materials to support operations.
- Enhanced project tracking by developing comprehensive database, which allowed for real-time updates and adjustments.
- Collaborated with IT to develop user-friendly project management tool, streamlining project tracking and reporting.
- Reduced expenses for office supplies by negotiating contracts with suppliers, achieving cost savings without compromising on quality.
- Enhanced team communication by implementing weekly coordination meetings and detailed project update emails.
- Boosted team morale and productivity by organizing team-building activities and maintaining open-door policy for feedback and concerns.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Staff management, 10 staff across 3 shift, 6 days/week
- Stock tracking, handling and management
- Additive imports, stock management and cost analysis
- Operation budget management 20M yearly for 2024
- To ensure the completion of dealer sales.
- Coordination of sales, supply and communication with other business units.
Supervisor of Operations
Karınca Uluslararası Taşımacılık A.Ş.
01.2007 - 06.2008
- Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Antalya Mersin Region BP Organization Fuel Oil Distribution Logistics tracking, maintenance, administrative responsibility,
- With 10 vehicles and 25 drivers, managing the transportation of fuel requests of bp to bp contracted stations,
- To follow the maintenance schedules of the relevant vehicles within ant logistics, to manage their maintenance.
- Supervising 25 drivers, managing their performance and related per diem payments,
- Manage the training and spot checks of relevant drivers,
driving an active vehicle. - Managing vehicle tracking and other business processes with approximately 6000 km per month.
- To ensure that problems arising within the operation are resolved, to assume the role of the relevant person to ensure operational continuity with customers and business units.
Depot Coordinator
Fresenius Medical Hizmetleri A.Ş.
01.2005 - 01.2007
- Oversaw the maintenance of warehouse equipment, scheduling repairs as needed to minimize downtime and maintain functionality.
- Managed daily operations, delegating tasks to team members for optimal productivity and performance.
- Depot Coordinator who successfully implemented process improvements that led to increased efficiency in logistics operations.
- Implemented cost-saving measures in storage and transportation methods, contributing to increased profitability for the company.
- To manage the operation supervision of the warehouse located in Antalya Hurma location of the company.
- To ensure the preparation of orders by following the relevant customer orders through the system,
- To ensure that the related orders are shipped on time.
- To ensure the preparation of documents and insurances for related orders.
- receiving the products coming to the warehouse, recording them in the SAP System
- to follow the products in the warehouse according to the lot system and to ensure the relevant shelf arrangements.
- prepare daily and monthly closing reports,
- To resolve complaints and problems regarding orders and to communicate with the relevant business units.
Dispatcher
Bp Petrolleri A.Ş.
01.1996 - 04.2005
- Directed dispatching, routing, and tracking of 100 fleet vehicles.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Maintained updated and detailed records of calls in physical and electronic database.
- To check and implement HSE - G standards (Safepass, training card, and controlling the limits of the limit of occupancy)
- Receiving fuel requests, checking the risk limit and signature circular.
- Taking orders at ISP, carrying out systematic activities related to goods movements (stock, order, goods return, daily/monthly closing, etc.)
- Implementing the daily customer credit limit / risk monitoring process.
- Issuing filling orders.
- Prepare and deliver delivery notes.
- Perform daily warehouse closing calculations and reconcile with the replenishment point.
- Reconcile transfers to competitor companies.
- To ensure that the procedures, controls and documents required by the Petroleum Market Law and EMRA (Energy Market Supervisory Authority) for the supply of fuel vehicles are prepared and carried out in a complete and accurate manner.
- Filing and archiving delivery notes and commodity requests.
- To control the additive stocks in the facilities and to check that all vehicles filled with additives are receiving the right amount of additives.
- To ensure communication and necessary coordination with Regional and Field Managers, Customer Services and Land Transportation departments within the company and with dealers, tanker drivers, Tüpraş and other company employees outside the company.
Education
BBA - Business Accountancy
Anadolu Üniversitesi
Eskişehir, Turkey 04.2001 -
BBA - Accounting
Akdeniz Üniversitesi
Antalya 04.2001 -
High School Diploma -
Ticaret Meslek Lisesi
Manisa 04.2001 -
Skills
Problem-solving
MS office
Adaptability and flexibility
Administrative leadership
Operations management
Database management
Staff management
Financial management
Point of contact
Business development
Logistics coordination
Project management
Software
Power BI
Excel Macro ve Kodlama
Network and system knowledge
Timeline
Dispatch Offiice and Additive Coordinator
Bp Petrolleri A.Ş.
08.2008 - 01.2025
Supervisor of Operations
Karınca Uluslararası Taşımacılık A.Ş.
01.2007 - 06.2008
Depot Coordinator
Fresenius Medical Hizmetleri A.Ş.
01.2005 - 01.2007
BBA - Business Accountancy
Anadolu Üniversitesi
04.2001 -
BBA - Accounting
Akdeniz Üniversitesi
04.2001 -
High School Diploma -
Ticaret Meslek Lisesi
04.2001 -
Dispatcher
Bp Petrolleri A.Ş.
01.1996 - 04.2005