Summary
Overview
Work History
Education
Skills
Software
Certification
Interests
Timeline
Generic
Muharrem Acar

Muharrem Acar

Front Office Manager
Istanbul

Summary

With over 15 years of experience in luxury hospitality, I specialize in Front Office operations and guest engagement, currently serving as a Front Office Manager. Throughout my career, I’ve had the opportunity to work across different areas of hotel operations, including food & beverage — an experience that has broadened my understanding of the full guest journey.

My core strength lies in creating exceptional guest experiences and building strong human connections. I lead with empathy and precision, ensuring team alignment and operational consistency. My approach to leadership is grounded in trust, communication, and results.

While I remain deeply passionate about the front office, I also bring valuable insight from the F&B side, which enhances my ability to deliver holistic service quality.

I’m focused on continuing my journey toward upper-level hotel management, aiming to contribute to and grow within brands that value integrity, excellence, and innovation.

Overview

17
17
years of professional experience
5
5
Certifications
2
2
Languages

Work History

Front Office Manager

The Stay Boulevard Hotel
02.2025 - Current

Guest Experience Manager

Maxx Royal Resorts & Hotels Bodrum
03.2024 - 10.2024

Head Butler

The St Regis Istanbul
01.2019 - 09.2023

Butler Supervisor

The St Regis Istanbul
05.2018 - 01.2019

Butler

The St Regis Istanbul
01.2015 - 05.2018

Receptionist

Çırağan Palace Kempinski
07.2012 - 01.2015

Business Center Representative

Çırağan Palace Kempinski
09.2009 - 07.2012

Security Officer

Çırağan Palace Kempinski
01.2009 - 09.2009

Business Center Representative

Çırağan Palace Kempinski
05.2008 - 01.2009

Education

Marketing & Public Relations

Anatolian University
Eskişehir

Skills

Customer service

Relationship building

Documentation and control

Administrative skills

Software

Excel, Word, PowerPoint

Opera Cloud

Opera PMS

Suite 8

Certification

Essential Front Office

Interests

World cuisines and global food culture

Wellness & Lifestyle

Biking

Timeline

Front Office Manager

The Stay Boulevard Hotel
02.2025 - Current

Management on the basis emotional

05-2024

Guest Experience Manager

Maxx Royal Resorts & Hotels Bodrum
03.2024 - 10.2024

Certificate of St Regis Butler Service Mastery

09-2023

Head Butler

The St Regis Istanbul
01.2019 - 09.2023

Butler Supervisor

The St Regis Istanbul
05.2018 - 01.2019

Service Gygiene Training

02-2015

Butler

The St Regis Istanbul
01.2015 - 05.2018

Receptionist

Çırağan Palace Kempinski
07.2012 - 01.2015

Essential Front Office

01-2010

Essential Reservations

01-2010

Business Center Representative

Çırağan Palace Kempinski
09.2009 - 07.2012

Security Officer

Çırağan Palace Kempinski
01.2009 - 09.2009

Business Center Representative

Çırağan Palace Kempinski
05.2008 - 01.2009

Marketing & Public Relations

Anatolian University
Muharrem AcarFront Office Manager