Muhammed Ali Cevap
Assistant Waiter
Istanbul,Sisli
Summary
Proven to enhance dining experiences at Cipriani through exceptional service and a team player mentality, I bring expertise in food safety and table setting. Skilled in quick decision-making and order accuracy, I've contributed to seamless service operations, significantly improving customer satisfaction. My ability to adapt and solve problems underscores my commitment to excellence in the hospitality sector. Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Assistant Waiter
Scorpios
Bodrum, Muğla
05.2024 - 09.2024
- Assisted in setting up the restaurant before opening hours, ensuring proper table settings and a welcoming atmosphere for guests upon arrival.
- Managed multiple tables simultaneously, prioritizing tasks to meet all customer needs efficiently.
- Participated in ongoing training programs to increase knowledge of industry best practices and enhance overall service skills.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Assistant Waiter
Clove
11.2023 - 05.2024
- Greeted guests warmly upon arrival, guiding them to available tables or waiting areas when necessary.
- Supported waitstaff by promptly clearing plates, refilling drinks, and attending to any additional requests from guests.
- Assisted waitstaff in taking and delivering accurate food and beverage orders, ensuring prompt service.
- Collaborated with kitchen staff to ensure timely delivery of meals, contributing to a seamless dining experience.
- Assisted in setting up the restaurant before opening hours, ensuring proper table settings and a welcoming atmosphere for guests upon arrival.
- Communicated with kitchen staff to enable accurate food preparation.
Assistant Waiter
Cipriani
09.2022 - 10.2023
- Greeted guests warmly upon arrival, guiding them to available tables or waiting areas when necessary.
- Enhanced customer satisfaction by providing attentive and friendly service during their dining experience.
- Addressed customer concerns quickly and effectively, resolving issues to maintain positive relationships.
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Managed multiple tables simultaneously, prioritizing tasks to meet all customer needs efficiently.
Barboy
BigChef's
01.2022 - 06.2022
- Proven ability to learn quickly and adapt to new situations.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Self-motivated, with a strong sense of personal responsibility.
Education
Associate Degree in Laboratory - Medical Laboratory Technician
Mardin Artuklu
Mardin, Turkey 01.2019 - 01.2021
Skills
Food safety understanding
Table setting expertise
Order Accuracy
Team player mentality
Quick Decision Making
Order Taking
Fine Dining
Table Setting
Languages
Turkish
Native language
English
Intermediate
B1
Timeline
Assistant Waiter
Scorpios
05.2024 - 09.2024
Assistant Waiter
Clove
11.2023 - 05.2024
Assistant Waiter
Cipriani
09.2022 - 10.2023
Barboy
BigChef's
01.2022 - 06.2022
Associate Degree in Laboratory - Medical Laboratory Technician
Mardin Artuklu
01.2019 - 01.2021