Traveling
MUHAMMED YILMAZ
TRANSLATOR AND CONSULTANT
Istanbul
Summary
Dynamic consultant and former waiter with a proven track record at Residence Permit Consultant Office, adept in problem-solving and team collaboration. Excelled in client relationships and requirements assessment, driving increased revenue and customer satisfaction. Skilled in negotiating and strategic planning, with a focus on innovative solutions and productivity enhancement.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Consultant
Residence Permit Consultant Office
01.2022 - Current
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Developed innovative strategies for clients, resulting in increased revenue and business growth.
- Assisted clients in navigating complex industry challenges with strategic recommendations.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Identified areas of improvement for clients'' operations, implementing targeted solutions to increase productivity.
- Negotiated contracts on behalf of clients, securing favorable terms that contributed to their overall success.
- Collaborated with teams to define, strategize, and implement marketing and web strategies.
- Increased client satisfaction by developing comprehensive consulting strategies tailored to each business's unique challenges and objectives.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
Restaurant Waiter
Restaurants on the Run
07.2022 - 12.2022
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas for optimal guest experience.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Waiter
Restaurants on the Run
11.2021 - 07.2022
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
- Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
Education
High School Diploma -
İSPİR ANATOLİAN HİGH SCHOOL
Erzurum, Turkey 04.2001 -
Skills
Problem-solving
Time management
Team collaboration
Client relationships
Client requirements assessment
Accomplishments
Improve myself in any kind of job and always go further for my future.
Interests
Reading books
Music
Computer
Timeline
Restaurant Waiter
Restaurants on the Run
07.2022 - 12.2022
Consultant
Residence Permit Consultant Office
01.2022 - Current
Waiter
Restaurants on the Run
11.2021 - 07.2022
High School Diploma -
İSPİR ANATOLİAN HİGH SCHOOL
04.2001 -
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