Muhammed Wali Abubakir
Sulaimanyah
Summary
With 10 years of experience at LC Waikiki, I have developed a strong foundation in sales assistance, cash handling, and visual merchandising. My journey in the retail industry has equipped me with valuable skills in customer service, inventory management, and store operations. Additionally, my experience as a store supervisor has sharpened my leadership and team management abilities. I bring to the table a combination of expertise in visual merchandising, a deep understanding of sales strategies, and a strong ability to optimize store performance while maintaining a positive customer experience. I am committed to leveraging my skills to contribute to a dynamic team and help drive business success.
Overview
12
12
years of professional experience
1
1
Certification
3
3
Languages
Work History
Sales Assistant, Cashier, Visual Merchandiser
LC Waikiki
01.2013 - Current
- Provided exceptional customer service, assisting with product inquiries, sales, and maintaining a high level of customer satisfaction
- Processed transactions accurately and efficiently as a cashier, ensuring a smooth checkout experience for customers
- Managed inventory and stock levels, ensuring product availability and proper merchandising of displays
- Developed and implemented visual merchandising strategies, enhancing the store's layout and creating appealing displays that increased sales
- Collaborated with team members to achieve sales targets and maintain store operations according to company standards
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Arranged consistent shelves, bins, and racks at [Number] locations by following established planograms.
Market Supervisor
LC Waikiki
01.2013 - Current
- Supervised daily store operations, ensuring efficient workflow and adherence to company policies
- Managed a team, providing guidance, training, and motivation to achieve high performance and customer satisfaction
- Oversaw inventory control, stock replenishment, and the arrangement of merchandise to ensure an attractive and organized store
- Monitored sales and performance metrics, implementing strategies to increase store efficiency and sales volume
- Evaluated employee performance regularly, providing constructive feedback and setting goals for future growth and development.
- Managed budgets and resources for efficient operations, staying within financial constraints without sacrificing quality.
- Monitored inventory levels closely, ensuring adequate stock was maintained while avoiding overstocking or waste due to spoilage or obsolescence.
Education
Arabic Language Department
University of Sulaimaniya
Skills
Customer Service Excellence
Sales and Upselling
Cash Handling and POS Systems
Visual Merchandising
Team Leadership
Sales expertise
Stock management
Certification
Certification of LC Waikiki, Attached
Timeline
Sales Assistant, Cashier, Visual Merchandiser
LC Waikiki
01.2013 - Current
Market Supervisor
LC Waikiki
01.2013 - Current
Arabic Language Department
University of Sulaimaniya