MUHAMMED AKYOL

• Mainly responsible for configuration & testing of new products & services or

changes on CRM & Middleware using Agile methodology. Additionally support

configurations on Billing & Charging domains during Agile sprint.

• Formulation and implementation of configuration automation tool to enhance configuration & test speed and quality.

• Design of E2E product test automation scenarios and develop test automation scripts with Selenium.

• Personal interest and survey test technologies, share knowledge and developing projects (API testing with Postman).

• Highly competent in analysis of system problems and quick solution proposals.

• Developing preventive actions of incorrect product & service configuration and

develop best practices of E2E configuration management process within

the application areas.

• Performing analysis, specification, and validation of requirements for the assigned

projects.

• Deployment of new products & services or changes in them related on configuration environments and preparation configuration release notes and guidelines for related departments.

• Effectively communicating with the customers (internal departments).

• Applying change management for all implementations to configuration platforms.

• Estimating and planning the time and effort costs of specific configuration

tasks by dividing them into smaller subtasks.

• Coordinating & reporting the configuration lifecycle via Agile Development.

• Following up evolving business proactively and be prepared for the new services

to be demanded on the related modules.

• Research and implementation of new technologies to improve our time to market,

service quality, flexibility and reusability.

• Contribution with creative ideas to the product development pipeline.

• Ensuring to be up-to-date with global software standards and technologies and informing upper management.

• Investigation and survey of new technologies and sharing knowledge and experience with team members.

• Developing, analyzing and testing of new products, functionalities and services in a

cross-functional Agile team.

I am a skilled Test Automation Developer with a strong background in designing, implementing, and executing automated testing solutions. Proficient in utilizing a variety of automation tools and frameworks such as Selenium, Appium, or similar, I have successfully automated test cases for web applications, APIs, and mobile applications. My expertise includes scripting with language like Java create robust and maintainable automated tests. I excel in integrating automated tests into CI/CD pipelines using tools like Jenkins or GitLab CI, ensuring continuous testing and deployment processes. With a focus on efficiency and accuracy, I have consistently improved testing processes, reduced test execution time, and enhanced test coverage. I thrive in collaborative environments and am adept at working closely with development teams to identify and resolve issues early in the development lifecycle

• Leading and coaching the organization in adopting Scrum

• Planning Scrum practices within the organization • Assisting employees and stakeholders in understanding and implementing Scrum and experimental product development

• Initiating changes to enhance the productivity of the Scrum Team

• Collaborating with other Scrum Masters to improve the effectiveness of Scrum practices within the organization

• For two years, I served as a programming teacher at [Firuzan Kemal Demironaran Endüstri Meslek ve Anadolu Lisesi], where I taught courses on [Programming Languages or Topics] and led projects to enhance students' coding skills. I implemented project-based learning methods to improve students' problem-solving abilities and encouraged their participation in software development processes

To identify, plan, and document the software and procedural needs of business units, monitor processes, coordinate and improve them, Provide solutions to problems encountered by end users in hardware, operating systems, networks, office, or similar applications, Manage support and maintenance processes for IT products used in restaurants, Maintain an inventory and ensure the currency of all information technology hardware and software licenses in central offices and restaurants, Prioritize and schedule the needs between business units and software developers or external consultants, and ensure the flow of needs, Take necessary actions to ensure projects meet deadlines, Evaluate issues related to programs used by other departments within their own area of responsibility, provide necessary support, and monitor applications, Monitor server and client operating systems, mail systems, etc., ensure maintenance and currency, and verify backups taken, Ensure management of security systems such as Firewall, antivirus, etc., Plan and implement projects/tasks affecting the system, such as maintenance/repair/replacement of technical equipment under responsibility, Propose new product features and updates, Identify and take preventive measures against IT risks and issues.

To identify, plan, and document the software and procedural needs of business units, monitor processes, coordinate and improve them, Provide solutions to problems encountered by end users in hardware, operating systems, networks, office, or similar applications, Manage support and maintenance processes for IT products used in restaurants, Maintain an inventory and ensure the currency of all information technology hardware and software licenses in central offices and restaurants, Prioritize and schedule the needs between business units and software developers or external consultants, and ensure the flow of needs, Take necessary actions to ensure projects meet deadlines, Evaluate issues related to programs used by other departments within their own area of responsibility, provide necessary support, and monitor applications, Monitor server and client operating systems, mail systems, etc., ensure maintenance and currency, and verify backups taken, Ensure management of security systems such as Firewall, antivirus, etc., Plan and implement projects/tasks affecting the system, such as maintenance/repair/replacement of technical equipment under responsibility, Propose new product features and updates, Identify and take preventive measures against IT risks and issues.