Muge Kaya

• Prepared user stories based on business requirements in SAP CX project.
• Analyzed data to enhance understanding of business processes.
• Designed test scenarios and managing UAT processes.
• Enhanced collaboration between customer and team members.
• Participation of all the phases of software development cycle.
• Managed job tracking using Jira and Confluence.
• Webservice testing using Postman.

PROJECT:

CarrefourSA (B2C)

• Analysis meeting with customers
• Developed high-quality scope documentation
• Extraction of feasibility, budget and risks
• Process management
• Bridge between IT team and customers
• Making a presentation

• In the SAP Hybris-based e-commerce project, Investigate and provide solutions to issues reported by end users in Jira
• Requirements Gathering: Collaborate with stakeholders to revealing and document business requirements, user stories, and acceptance criteria
• Business Process Analysis: Analyze existing business processes, workflows and systems to identify inefficiencies and demands
• Validation and Testing: UAT to verify that the developed solutions meet the specified requirements and align with business expectations
• Documentation: Maintain accurate and up-to-date documentation of business requirements, process flows, user stories, and any changes made during the project
• Make sure everything related to project is on track before going live, to analyze the ongoing system to provide better solutions
• Using SLDC methodology
• Provide first level user support
• Contributed to daily scrum meetings with team updates
• Working with 3rd party integrations and using postman
• Agile/Scrum and Kanban methodologies used in two different projects

• I made developments on the Logistics Management System which is used specifically for the company by using C# .Net, DevExpress, Oracle pl/sql
• Analyzed code defects and failures and presented code refactors and design fixes
• Delivered completed products within project deadline
• Developed support patches for existing software.

• For 3 months, helping to development in Şekerbank's Project which is based on Java
• Project includes layered architecture and SOLID Principles.