Managed five departments; R&D Application Management, R&D Project Evaluation Management, R&D Monitoring & Control Management, Human Resources and Information Technology, ensuring seamless coordination and optimal performance across all units under direct oversight.
Served as a member of the 'Venture Capital Investment Fund Committee', worth 323,5 Million Turkish Liras, responsible for selecting entrepreneurs to receive investment.
Provided a platform and resources for innovative entrepreneurs to develop high-value-added technologies, products, and services.
Streamlined and managed all operational processes of R&D services, focusing on customer and entrepreneur-oriented projects to enhance satisfaction. Established effective tracking systems for complaint and process management, ensuring the optimal performance of 540+ R&D firms and 10,000+ R&D personnel under the administration of Teknopark Istanbul.
Completely restructured the R&D processes end-to-end by redesigning the organizational structure, dividing ‘Application Management’, ‘Project Evaluation’ and ‘Monitoring & Control’ into specialized units to improve efficiency.
Streamlined the 'R&D Project Application Process' by developing a new unified system that enables both R&D firms and entrepreneurs to submit applications through a 'single channel'.
Established a new 'Account Manager System' to ensure direct and personalized oversight of application processes.
Designed an innovative evaluation process for R&D and Incubation projects to eliminate manipulation risks, while implementing strategies to enhance innovation and performance.
Coordinated the establishment of the new 'Project Evaluation Panel' to ensure a transparent and consistent evaluation process.
Managed a major strategic shift at the Technopark, based on a comprehensive analysis of approximately 2,800 projects and 630 firms. This initiative realigned the 'focus areas', enabling the Technopark to expand into innovation-driven sectors.
Promote the internationalization of the technopark by establishing partnerships with foreign universities, research institutions and innovation hubs. Participate in global innovation networks and encourage international R&D projects.
Established strong partnerships between technoparks, the private sector, universities, and industry, leading strategic efforts to commercialize R&D outputs and protect intellectual property.
Within the scope of managing the HR team, lead the recruitment, development, and performance management of the technopark’s internal leadership teams.
Oversaw the management of the technopark’s IT teams, ensuring the effective delivery of technology infrastructure, software development, and digital services that support the park’s operations and resident companies.
Manage relationships with external IT vendors and service providers, ensuring that technology solutions are delivered on time, within budget, and meet the park’s technical requirements.
Organizational Development Associate Director
Turkcell
İstanbul, Türkiye
07.2021 - 03.2024
Responsible Organizational Effectiveness of Sales functions, Technical Subsidiaries, Information & Communication Technologies, Network Technologies
Orchestrate long term organizational development roadmap given the strategic priorities
Managed organizational change initiatives from an end to end perspective (design and implementation)
New business development, business plan and feasibility studies for core and noncore business areas
Managed various projects ; Strategic Workforce Planning, Organizational Digital Transformation, Agile Organizational Design, Turkcell Group Governance, Information & Communication Technologies, Network Technologies, Sales, Digital Business Services, Establishment of new subsidiary companies
Target Operating Model for various organizational effectiveness projects
Designed the Workforce Management strategy, methodology and processes of accounts in the area of responsibility
Defined operating model, high level organizational structure, and critical performance indicators
Managed projects related to many organizations carried out with consultants
Provided detailed design support by facilitating the design of detailed organization structure and roles & responsibilities
Organizational Development Lead
Turkcell
İstanbul, Türkiye
05.2019 - 06.2021
Organizational Development Manager of Information&Communication Technologies and Network Technologies
Determining the organizational architecture of Turkcell; transforming both current structure and new investments’ organizations in order to align with the business strategies and needs.
Managed organizational development projects and organizational end-to-end change process including as-is analysis, benchmarking, designing to-be organization model alternative(s), defining new roles & responsibilities, announcing new organization model and preparing all related documentation.
Provided consultation to the senior and top management on organization models, business governance models, business processes, target operating models, new business governance models, workforce optimization, executive performance monitoring by using best practices and previous consulting experience and vision.
Designing the service models of the functions; supervising the design principles and determining the governance structure.
Expert Organizational Development Account Manager
Turkcell
İstanbul, Türkiye
10.2015 - 04.2019
Organizational Development Account Manager of Information & Communication Technologies
Worked on organizational development projects as an account manager and managed organizational end-to-end change process, designing to-be organization model alternative(s), defining new roles & responsibilities
Worked on internal effectiveness / efficiency projects including new business governance model design, innovation idea-to-launch process design, business model design, product development process design & RACI development, target operating model design, entrepreneurship process design, new businesses organizational and operational model design, outsourcing,
Worked on business process analysis & design projects including data gathering, as-is process analysis, research of best practices among the industry, defining improvement areas, designing to-be process models and new roles & responsibilities, designing roadmap for implementation of new process models and provided all related documentation.
Worked on workforce planning projects including development of a detailed headcount structure, annual strategic planning, budgeting and providing periodic productivity metrics.
Creating job descriptions for roles and job regulations for business units
Business Intelligence Architect
Turkcell Technology
İstanbul, Türkiye
02.2013 - 09.2015
Responsible for BI, Data Warehouse, Big Data and Analytics domain architectures
Designing architecture of datawarehousing and business intelligence solutions on different platforms like Exadata, Teradata, and ODS
I have taken part in the following activities.
• Solution Architecture Design
• Requirement Analysis
• Datawarehouse Logical Data Modelling
• Datamart Design
• Technical responsibility of the projects
Build relationships and trust with key business stakeholders to understand business strategy and future needs
Define and maintain architecture standards and principles for the enterprise
Recommend and participate in the analysis, evaluation and development of enterprise long-term strategic and operating plans to ensure that the Enterprise Architecture objectives are consistent with the enterprise’s long-term business objectives
Ensure ongoing alignment of technical and business strategies based on changing business and technology drivers and risks
Collaborate regularly with peers and representatives from each line of business
Ensure that solutions are well engineered, operable, maintainable and aligned with the enterprise visio
Senior Analyst & Project Manager
Turkcell Technology
İstanbul, Türkiye
01.2010 - 01.2013
Data integration, reporting/analysis for corporate/individual VAS (Value Added Services) including Mobile Internet, M2M, Mobile Wallet, NFC, Mobile Marketing and Telco Partnership Management projects
Numerous projects with the scope of data integration, relational database/datamart/report/ dashboard design, business efficiency measurement - Reviewing architectural designs in service systems domain and location based intelligence
Expertise in DWH-Data Modeling, ETL Mapping Analysis, Reporting and Datamining
Broad understanding of bigdata solutions - Service Ownership and Analysis of Complex Event Processing solutions
Acting as the communication channel between business and IT and provides leadership and guidance to other team members through the business requirements
Gathering and negotiating the business requirements, finding out the business problems and proposing solutions
Analyzing source systems and refine the source to target data mappings, creating conceptual, logical, and physical, data models as well as assigning additional data sources
Managing vendor resources that are brought in to run the business requirements process
Setting up user classes, developed reporting tool (Microstrategy) trainings for staff and business users