Mousa Makhsideh

• Trained employees on duties, policies and procedures.
• Recruited, interviewed and hired qualified staff for open positions.
• Created schedules and monitored payroll to remain within budget.
• Administered employee discipline through verbal and written warnings.
• Conducted employee evaluations to provide adequate feedback and recognize quality performance.
• Built and maintained loyal, long-term customer relationships through effective account management.
• Developed service and sales strategies to improve retention and revenue.
• Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
• Created effective business plans to focus strategic decisions on long-term objectives.

• Manage and develop client accounts to initiate and maintain favourable relationships with clients
• Developing long-term relationships with a portfolio of clients, connecting with key business executives
• Research and develop new opportunities within key target markets
• Establish relationships between new hospitals, tourism companies, and our company
• Strongly contributing part of the Sales Driven Culture
• Experience and capability to build and maintain client relationships through highly developed skills in client communications
• Implement Public Relations campaigns to celebrate successes and awards and the promotion of products
• Help customers through email, phone, online presentations, screen-share, and in-person meetings
• Understanding of website development, marketing, measurement and analytics, content management, digital marketing, and internet technology.

• Analyse financial information to produce forecasts of business, industry, and economic conditions for use in making investment decisions
• Interpret data affecting investment programs, such as price, yield, stability, future trends in investment risks, and economic influences
• Prepare plans of action for investment based on financial analyses
• Recommend investments and investment timing to companies, investment firm staff, or the investing public
• Understanding various sampling techniques that may be used to conduct different types of surveys understanding and interpreting data evaluating past and present economic issues and trends Oversee and manage Research Staff Support Sales & Marketing objectives of the Business Plan.

• Analyse credit data and financial statements to determine the degree of risk involved in extending credit or lending money Evaluate customer records and recommend payment plans based on earnings, savings data, payment history, and purchase activity Confer with credit associations and other business representatives to exchange credit information Complete loan applications, including credit analyses and summaries of loan requests, and submit them to loan committees for approval Generate financial ratios, using computer programs, to evaluate customers' financial status Review individual or commercial customer files to identify and select delinquent accounts for collection Consult with customers to resolve complaints and verify financial and credit transactions Analyse financial data such as income growth, quality of management, and market share to determine the expected profitability of loans

• Took and prepared orders for contact lenses and surgical equipment

• Handled sales and prepared bills for customers

• Reviewed technical data for contact lenses and surgical equipment

• Prepared detailed responses to technical queries from clients

• Received, analyzed, distributed, and filed reports

• Implemented office-wide directives

• Set up appointments and organized meetings

• Acquired experience in a variety of office-related software programs

• Attained a high proficiency in and exposure to office management skills.

• Attracted potential customers by answering product and service questions and suggesting information about other offerings.