Mouna Louhichi
Education Counselor
Kocaeli
Summary
Seeking a position to leverage my teaching experience and skills, while also fostering professional growth in a new field. My aim is to secure a challenging role that encourages continuous learning and advancement in my career journey .
Overview
4
4
years of professional experience
3
3
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
English Skills Teacher
Istek Kocaeli School
08.2022 - 06.2023
- Encouraged students to take ownership of learning by providing choices.
- Collaborated with other educators to develop instructional strategies.
Marketing and sales manager
Goskill LTD
11.2022 - 01.2023
- Led crisis management team and provided quick turnaround solutions.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
English Teacher
Walstreet English Izmit
10.2021 - 07.2022
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
- Participated in professional development opportunities to stay up-to-date on teaching best practices and enhance educator skills.
Customer service representative
Armatis-lc
12.2019 - 12.2020
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
Education
Bachelor of Arts - English literature and civilization
University of Manouba
Tunisia 09.2016 - 06.2019
Skills
Conflict resolution techniques
Course planning and organization
Excellent oral and written communication
Team collaboration and leadership
Strategic decision-making
Certification
120- Hour TESOL
Timeline
Customer Relationship Management
03-2023
Marketing and sales manager
Goskill LTD
11.2022 - 01.2023
English Skills Teacher
Istek Kocaeli School
08.2022 - 06.2023
120- Hour TESOL
04-2022
English Teacher
Walstreet English Izmit
10.2021 - 07.2022
Customer service representative
Armatis-lc
12.2019 - 12.2020
Fundamentals of Digital Marketing
02-2018
Bachelor of Arts - English literature and civilization
University of Manouba
09.2016 - 06.2019