Mouayad Seif
Sales
Istanbul
Summary
Dynamic leader with a proven track record in driving sales growth and building lasting client relationships . Excelled in team building and CRM software knowledge, enhancing customer satisfaction and loyalty. Achieved consistent sales targets through effective performance tracking and excellent communication, fostering a collaborative and results-driven work environment. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
22
22
years of professional experience
Work History
Owner
Montamia Silver ( Online Store )
12.2018 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Call Center Sales
Right Step Realstate
03.2018 - 10.2018
- Developed strong relationships with clients, leading to increased loyalty and repeat business.
- Increased employee retention rates through effective motivation techniques and recognition programs.
- Contributed to revenue growth by consistently meeting or exceeding sales targets as a team leader.
- Implemented training programs for new hires, resulting in a more efficient onboarding process.
Call Center Sales
ABC Realestate
09.2017 - 03.2018
- Developed strong relationships with clients, leading to increased loyalty and repeat business.
- Increased employee retention rates through effective motivation techniques and recognition programs.
- Contributed to revenue growth by consistently meeting or exceeding sales targets as a team leader.
- Implemented training programs for new hires, resulting in a more efficient onboarding process.
Call Center Sales
Turkyana
01.2017 - 09.2017
- Developed strong relationships with clients, leading to increased loyalty and repeat business.
- Increased employee retention rates through effective motivation techniques and recognition programs.
- Contributed to revenue growth by consistently meeting or exceeding sales targets as a team leader.
- Implemented training programs for new hires, resulting in a more efficient onboarding process.
CEO's Assistant
Bridge Grpup
12.2014 - 12.2015
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Organized and coordinated conferences and monthly meetings.
- Answered high volume of phone calls and email inquiries.
Call Center Sales
al Safwa Realstate
08.2014 - 11.2014
- Developed strong relationships with clients, leading to increased loyalty and repeat business.
- Increased employee retention rates through effective motivation techniques and recognition programs.
- Contributed to revenue growth by consistently meeting or exceeding sales targets as a team leader.
- Implemented training programs for new hires, resulting in a more efficient onboarding process.
Salesperson
Zerotech
02.2014 - 08.2014
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Sales Supervisor
TBZ Egypt
04.2013 - 01.2014
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
Sales Manager
Sifaiz Clothes
01.2003 - 01.2013
- Analyzed sales and marketing data for improved strategies.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Education
No Degree -
Institute of Information Technology And Business A
Syria 04.2001 -
No Degree -
Damascuse University
Damascuse , Syria 04.2001 -
High School Diploma -
Al Mohsniah
Damascuse , Syria 04.2001 -
Skills
Call Center Customer Service
Performance Tracking
Stress Tolerance
CRM software knowledge
Excellent Communication
Teamwork and Collaboration
Client Surveys
Microsoft Office
Product Descriptions
Telephone Interviews
Team building
Languages
Arabic
Native language
English
Upper intermediate
B2
turkey
Elementary
A2
Timeline
Owner
Montamia Silver ( Online Store )
12.2018 - Current
Call Center Sales
Right Step Realstate
03.2018 - 10.2018
Call Center Sales
ABC Realestate
09.2017 - 03.2018
Call Center Sales
Turkyana
01.2017 - 09.2017
CEO's Assistant
Bridge Grpup
12.2014 - 12.2015
Call Center Sales
al Safwa Realstate
08.2014 - 11.2014
Salesperson
Zerotech
02.2014 - 08.2014
Sales Supervisor
TBZ Egypt
04.2013 - 01.2014
Sales Manager
Sifaiz Clothes
01.2003 - 01.2013
No Degree -
Institute of Information Technology And Business A
04.2001 -
No Degree -
Damascuse University
04.2001 -
High School Diploma -
Al Mohsniah
04.2001 -