Figma
Morvarid Ijadi
Data Scientist
Tehran
Summary
Dynamic intern at Joule Healthy Energetic, adept at enhancing customer satisfaction through exceptional service and data-driven insights. Leveraged Microsoft Power BI, DAX, Power Query, and Microsoft Office (Excel, Word, PowerPoint, Outlook) to design impactful, interactive dashboards, generate reports, and streamline business operations. Provided data-driven recommendations to optimize customer service workflows and improve operational efficiency. Collaborated with cross-functional teams to analyze customer trends, automate reporting processes, and support strategic decision-making. Assisted in gathering, cleaning, and visualizing data from multiple sources to create actionable insights that supported key business initiatives. A quick learner with a strong foundation in data analysis, visualization, customer engagement, and office productivity tools, demonstrating adaptability and problem-solving skills in a fast-paced environment.
Overview
7
7
years of professional experience
9
9
years of post-secondary education
4
4
Certifications
3
3
Languages
Work History
UI/UX Designer
Ariana Art Cafe
Tehran, Tehran
01.2018 - Current
- Worked closely with marketing teams to align branding elements within the UI/UX design.
- Consistently met project deadlines by managing time efficiently and prioritizing tasks according to importance levels.
- Collaborated with developers to implement responsive design, improving accessibility on various devices.
- Improved website loading speed by optimizing images and graphics for better overall performance.
- Developed wireframes and prototypes to effectively communicate design ideas to stakeholders and team members.
- Created style guides and design systems to maintain consistency across all platforms and products.
- Enhanced user experience by designing intuitive and visually appealing interfaces for web and mobile applications.
- Developed interactive mockups using prototyping tools such as Sketch or Adobe XD for validation purposes before implementation phases began.
- Designed user flows, ensuring seamless transitions between different stages of the user journey.
- Utilized Google Analytics to monitor websites and other digital content and recommended strategies and updated channels to improve performance.
- Devised diagrams to outline system interactions and sequences underpinning interfaces.
- Leveraged WordPress to design and update websites, landing pages and other digital assets to support communication and marketing strategies
- Took and edited photographs to use in digital publications, websites and social media.
- Designed elevated and brand-right creative to achieve marketing and merchant objectives.
- Tested websites at different design and production stages to assess conformance with designs.
- Implemented strategies to increase web site traffic.
- Identified, documented and reported on technical factors impacting interface performance.
- Researched and proposed new solutions to make website more user-friendly.
- Created maps, models, and templates for diverse projects.
- Integrated UI features complying with prescribed code standards and technical design guidelines.
- Conducted live user testing of components and functionality to evaluate effectiveness of designs and enhancements.
- Verified program logic using testing and debugging best practices.
- Used Agile Scrum model to deliver solutions with high level of flexibility and adaptability.
Intern
Joule Healthy Energetic
Tehran, Tehran
01.2023 - 03.2023
- In my dual role, I provided exceptional customer service while also utilizing my technical expertise to develop and maintain Power BI dashboards. I assisted customers with inquiries and resolved issues, managing high volumes of calls and emails, and collaborating with cross-functional teams to enhance service quality based on customer feedback. On the technical side, I designed and deployed interactive Power BI reports and dashboards, integrating data from multiple sources and using DAX and Power Query to create meaningful insights. By combining customer service excellence with data-driven insights, I contributed to improving customer satisfaction and operational efficiency.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Analyzed problems and worked with teams to develop solutions.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Participated in workshops and presentations related to projects to gain knowledge.
- Prepared project presentations and reports to assist senior staff.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Explored new technologies and approaches to streamline processes.
- Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
- Conducted research for various projects, leading to well-informed decisions and successful outcomes.
- Prepared comprehensive reports summarizing data analysis findings, informing key decision-makers of important trends and patterns.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
- Enabled more organized inventory system by cataloging company assets.
- Collaborated on marketing campaign that significantly increased brand awareness.
- Boosted social media engagement through creative content creation.
- Streamlined data entry processes, significantly reducing manual errors.
- Contributed to positive work environment by actively participating in team-building activities.
- Enhanced project visibility by maintaining up-to-date project status reports.
- Compiled and presented reports on competitor analysis, offering valuable insights for strategic decisions.
- Assisted in improving product design with detailed user feedback analysis.
- Facilitated knowledge sharing by creating internal wiki for project guidelines.
- Assisted in development of new product feature, contributing to user-friendly experience.
- Conducted comprehensive market research to inform strategic planning.
- Enhanced team productivity by assisting with organization of project documentation.
- Improved coding efficiency with introduction of automated testing scripts.
- Facilitated smoother communication channels by organizing regular team meetings.
- Aided in enhancing website user experience with thorough usability testing.
- Supported customer service improvements with detailed feedback analysis.
- Participated in planning and execution of community outreach programs, strengthening community relations.
- Supported financial forecasting by accurately processing expense reports.
- Helped streamline client onboarding processes, leading to smoother client experience.
- Contributed to project success by diligently performing literature reviews.
- Collected, arranged, and input information into database system.
- Gathered, organized and input information into digital database.
- Generated reports detailing findings and recommendations.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Developed effective improvement plans in alignment with goals and specifications.
- Conducted regular reviews of operations and identified areas for improvement.
- Maintained database systems to track and analyze operational data.
- Created and managed project plans, timelines and budgets.
- Evaluated customer needs and feedback to drive product and service improvements.
- Observed packing operations to verify conformance to specifications.
- Frequently inspected production area to verify proper equipment operation.
- Educated staff on organizational mission and goals to help employees achieve success.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Devised and implemented processes and procedures to streamline operations.
Education
Bachelor in Computer Engineering - Software Engineering
Islamic Azad University Central Tehran Branch
Tehran 10.2018 - 02.2023
High School Diploma -
Aboureyhan Highschool
Tehran 10.2014 - 06.2018
Data Science -
SEMATEC
Tehran 04.2023 - 01.2024
Programming With Django -
SEMATEC
Tehran 02.2025 - Current
Skills
Microsoft SQL Server
Transact-SQL (T-SQL)
Database Design
Relational Databases
Database Modeling
Stored Procedures
Microsoft Power BI
DAX
Data Analysis
Data Visualization
Python (Programming Language)
Object-Oriented Programming (OOP)
Online Transaction Processing (OLTP)
Tkinter
CRISP-DM
Pandas (Software)
Matplotlib
Seaborn
NumPy
Scikit-Learn
Machine Learning
UI/UX Design
Figma
Adobe Photoshop
C
Django
HTML
CSS
Dreamweaver
Software
Microsoft Office
Adobe Photoshop
Adobe Illustrator
Certification
C++
Interests
Painting
Basketball
Programming
Photographing
Timeline
Programming With Django -
SEMATEC
02.2025 - Current
Data Science -
SEMATEC
04.2023 - 01.2024
Intern
Joule Healthy Energetic
01.2023 - 03.2023
Bachelor in Computer Engineering - Software Engineering
Islamic Azad University Central Tehran Branch
10.2018 - 02.2023
UI/UX Designer
Ariana Art Cafe
01.2018 - Current
High School Diploma -
Aboureyhan Highschool
10.2014 - 06.2018
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