Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Certification
Timeline
Manager

Morteza Gholamhoseini

Manager
Istanbul

Summary

I was a professional futsal player in Firts, but due to the problems I had, I could not pursue professional sports, according to my university major, I started working in my field of study, first in massage and sports courses and I passed the science and after getting the documents, I started working in that field

I started working in sports clubs, swimming pools and massage parlors

Then I continued my work as a manager in sports organizations and possibilities
In addition to these activities, I have also worked as a teacher
After immigrating to Turkey, new conditions arose for me
In Turkey, I was able to work as a physiotherapist and massage therapist, and then I was able to be promoted and continue my work as an assistant manager.
As an assistant manager, I was able to increase the company's sales several times, and this was a success for me and the company I worked for.
Also, with a better job offer, I changed my job and started working as an assistant manager in a spa company
By entering the company myself, I was able to solve the problem of the company's human resources, which needed personnel in various positions, and help the company by adding a large number of personnel as masseurs and receptionists. Accomplished professional delivering customer service excellence through active engagement. Friendly individual supervises spa staff and oversees daily operations. Creates positive spa atmosphere to bring in new clientele.

Overview

13
13
years of professional experience
5
5
years of post-secondary education
4
4
Certifications
5
5
Languages

Work History

Assistant Spa Manager

Qualia Exclusive
Istanbul
01.2023 - Current

At the suggestion of the head of the company, with regard to my work history in the field of massage and the possibility of sports spaces, and with regard to very strong connections to attract personnel, and with the aim of training and learning and gaining experience in the position of spa salon management, I am working as an assistant. I started as a spa assistant manager and I am currently working in this position

It is worth mentioning that by entering the collection of this company, I was able to add 10 female masseurs and 6 receptionists to the company.

I was also able to attract people and train them and prepare them to participate

  • Oversaw upkeep of entire facility and notified maintenance for service repairs.
  • Maximized efficiency through time management and staff supervision to boost productivity.
  • Recorded product sales into spa's weekly income report.
  • Utilized promotions, print and digital marketing to attract new clients.
  • Led spa tours for new members to familiarize guests with services provided.
  • Managed activities related to staff training, treatment procedures, inventory management and marketing.
  • Worked with suppliers to identify cost savings opportunities resulting in [Number]% reduction in expenses.
  • Trained and supervised spa staff on best practices, sales techniques and customer service.
  • Managed expenses and controlled costs through proper salon budget development and monitoring.
  • Oversaw calendar to manage team schedule and keep shifts appropriately staffed.
  • Conducted regular staff meetings, informing team members of new spa services and policies.
  • Developed and implemented marketing and promotional strategies to increase awareness of spa and attract new customers.
  • Inspected salon stock, identifying shortages, replenishing items and maintaining consistent spa inventory.

Barbershop Manager

Parma hotel
Istanbul
02.2021 - Current

I also rented a hair salon in a hotel and manage it by placing two hair stylists there

  • Distributed business cards outside of salon to generate new business.
  • Styled hair according to customer preferences.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Answered incoming telephone calls and scheduled appointments for clients.
  • Consistently received positive performance reviews from guests.
  • Resolved guest complaints about service or style.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.

Company Owner

istagrup
Istanbul
01.2022 - 12.2022

In 2022, I decided to create a recreational tourism company with the aim of attracting recreational and business tourists between Iran and Turkey, but due to the Corona pandemic and the sanctions of Iran, this company failed.

I had good plans to create a new business by attracting tourists and their investment, but due to the Corona pandemic, these plans did not go well.

  • Motivated employees to consistently improve performance through company-wide incentive plans.
  • Supported company goals through careful reinvestment of profits.
  • Aligned branding initiatives and sales strategies with client goals.
  • Forecasted and managed budgets to boost cost-effectiveness and profitability.
  • Developed long-term relationships with key clients, vendors and service providers.
  • Negotiated contracts with vendors and service providers to secure favorable terms of service.
  • Developed comprehensive marketing strategies to increase brand awareness and grow the customer base.

Physiotherapist

Masaj_ist co.
ISTANBUL
03.2019 - 03.2022

In addition to selling sports equipment, I did physiotherapy and reflexology massages and corrective movement for customers.

  • Conducted clinical assessment and evaluation to determine patient needs.
  • Educated patients and family members regarding diagnosis, injury prevention, and therapeutic treatments.
  • Planned individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain, and prevent disability.
  • Performed community outreach to promote health and wellness.
  • Assisted patient in obtaining appropriate assistive devices.
  • Served, communicated and consulted as member of interdisciplinary team.

Assistant Manager

Masaj_ist co.
Istanbul
02.2019 - 02.2022
  • I worked for 3 years in a company selling massage machines and I was able to increase the company's sales by 3 times through business methods.
  • Reviewed sales and gross profit report to assess company efficiency.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Increased employee performance and job satisfaction to strengthen retention and engagement.

Massage Therapist

persian spa
Qazvin
08.2014 - 02.2022

I have worked as a masseur in gyms and swimming pools

  • Assessed clients carefully to determine massage needs and potential problems due to individual physical conditions.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Assessed guest needs and identified muscle issues, medical conditions, and contraindications before beginning session.
  • Prepared oils and lotions for massages.
  • Advised clients on lifestyle changes to improve alignment, posture, and gait for better long-term wellness.
  • Advised clients on areas such as posture, at-home exercises and stretches.
  • Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
  • Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.

Teacher

Department of Education of Iran
Qazvin
12.2016 - 12.2019

I have worked as a sports and physical education teacher in Qazvin schools for four years.

  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Planned and implemented integrated lessons to meet national standards.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
  • Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
  • Participated in parent teacher conference to discuss developments of students and increase support.
  • Developed and administered tests for students to measure academic proficiency and understanding.
  • Prepared quizzes, tests and examinations to gauge how well students were learning.
  • Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
  • Designed detailed learning plans for struggling students based on test, homework and assignment records.

Management of Sports Venues and Organizations

Department of Physical Education of Iran
Qazvin
01.2016 - 12.2019

For 3 years, I have worked as a manager in sports facilities such as swimming pools, gyms, and massage parlors

Also, during this time, I was the manager of sports teams and participated in sports competitions as a team manager

In these courses, I was able to win provincial and national positions in sports competitions

Also, at this time, I have been working as the manager of sports talent search programs under the supervision of universities in Iran.

  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Improved marketing to attract new customers and promote business.
  • Controlled costs to keep business operating within budget and increase profits.
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.
  • Established team priorities, maintained schedules and monitored performance.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

TRX.Physical Readiness.Swimming.futssal Coch

persian gym
Qazvin
01.2014 - 12.2019

For 6 years, I was working part-time in futsal, TRX, swimming and physical fitness as a coach.

  • Taught players how to run specific game plays in order to build cohesive, structured team.
  • Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience, and respect for others.
  • Enforced discipline both on and off-field to lead team with highest personal standards.
  • Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
  • Monitored team practices to establish high level of performance.
  • Developed and implemented comprehensive training program for new coaches to increase resilience and performance.
  • Assisted in recruitment and selection of additional coaching staff to establish strong and competent team.

Athlete

Iranian futssal teams
Qazvin
01.2011 - 07.2014

I used to play futsal professionally and have participated in all the premier leagues of Iran

  • Attended all practices, meetings, and workouts on time.
  • Exhibited excellent teamwork and strong work ethic by promoting camaraderie.
  • Demonstrated strong leadership and communication skills, effectively motivating and encouraging peers.

Education

Bachelor of Science - Physical Education And Sport Since Managment

Raja Universiti
Qazvin.Iran
01.2009 - 03.2014

Skills

Schedule Management

Accomplishments

  • Winning championships in sports
    Winning championship positions as the manager of sports teams
    The best teacher for two years in a row in my hometown Increasing the sales and income of the companies I worked with, especially in Turkey
  • Recruitment of specialists for the companies that work for them
    Training beginners and introducing them to the labor market

Software

Word

Excel

Power point

Ps

Pr

Certification

Massage certificate

Timeline

Assistant Spa Manager

Qualia Exclusive
01.2023 - Current

Company Owner

istagrup
01.2022 - 12.2022

Barbershop Manager

Parma hotel
02.2021 - Current

Physiotherapist

Masaj_ist co.
03.2019 - 03.2022

Assistant Manager

Masaj_ist co.
02.2019 - 02.2022

Corrective movement course and body measurement

07-2017

Teacher

Department of Education of Iran
12.2016 - 12.2019

Management of Sports Venues and Organizations

Department of Physical Education of Iran
01.2016 - 12.2019

Massage Therapist

persian spa
08.2014 - 02.2022

Futssal coch certificate

07-2014

Physical fitness coaching certificate

03-2014

TRX.Physical Readiness.Swimming.futssal Coch

persian gym
01.2014 - 12.2019

Massage certificate

12-2013

Athlete

Iranian futssal teams
01.2011 - 07.2014

Bachelor of Science - Physical Education And Sport Since Managment

Raja Universiti
01.2009 - 03.2014
Morteza GholamhoseiniManager