Knowledgeable IT Manager oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation.
Overview
25
25
years of professional experience
8
8
years of post-secondary education
24
24
Certifications
5
5
Languages
Work History
CEO and Cofounder
Rayan Mabna Afzar Company Computer and Electronic Company
Tehran
03.2021 - Current
Coached and guided senior managers to improve employee job satisfaction and achieve higher performance levels.
Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
Identified new revenue generation opportunities to maximize bottom-line profitability.
Addressed employee and managerial concerns and implemented corrective actions to promote compliance.
Engaged positively with staff and leadership colleagues, soliciting and encouraging feedback and collaborative spirit.
Established foundational processes for business operations.
Implemented strong hiring and training techniques to promote team cohesiveness and streamline overall workflow.
Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
Virtualization Senior and Storage Admin
City Development and Innovation Corporation Company, City Bank
Tehran
03.2020 - 08.2022
Worked flexible hours across night, weekend and holiday shifts.
Developed and maintained courteous and effective working relationships.
Prepared variety of different written communications, reports and documents.
Identified issues, analyzed information and provided solutions to problems.
Maintained excellent attendance record, consistently arriving to work on time.
Improved operations through consistent hard work and dedication.
Developed and implemented performance improvement strategies and plans to promote continuous improvement.
IT Manager and Network Admin
Beker Part
Tehran
10.2021 - Current
Guided organizational technology strategy and roadmaps.
Performed day-to-day LAN and WAN administration, maintenance and support.
Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
Configured networks for smooth, reliable operation to meet business processes and objectives.
IT Manager and Network Admin
Royal Sanaat Samane Company
Tehran
10.2017 - Current
Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
Guided organizational technology strategy and roadmaps.
Understood key product management roadmap objectives and requirements to develop product technology strategy.
Coordinated technical training and personal development classes for staff members.
Customized and repaired technology based on staff requests.
Oversaw IT department operations and training.
Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
IT and Network Administrator
Sam Aray Company
Tehran
06.2017 - 02.2019
Guided organizational technology strategy and roadmaps.
Performed day-to-day LAN and WAN administration, maintenance and support.
Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
Configured networks for smooth, reliable operation to meet business processes and objectives.
Maintained applications to keep software current with necessary software updates and upgrades.
Oversaw IT department operations and training.
Led technology selection and rollout, focusing on organizational planning and supplier service-level agreements.
Oversaw daily performance of computer systems and immediately responded to HA and FT issues to keep network up and running.
Virtualization Senior
Information Technology Organization of Iran (ITO)
Tehran
10.2018 - 03.2020
Led projects and analyzed data to identify opportunities for improvement.
Improved operations through consistent hard work and dedication.
Monitored company inventory to keep stock levels and databases updated.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
Developed team communications and information for meetings.
Actively listened to customers' requests, confirming full understanding before addressing concerns.
Worked flexible hours across night, weekend and holiday shifts.
Maintained energy and enthusiasm in fast-paced environment.
Network and Infrastructure Admin
Tehran Dental Hospital
Tehran
01.2017 - 10.2018
Tested network's performance and created strategies to maintain integrity of overall infrastructure.
Provided onboarding and mentoring of newly hired employees, offering positive reinforcement.
Installed and managed VPNs, firewalls and anti-malware solutions.
Responded to and remedied critical issues that could not be addressed by technicians.
Exceeded goals through effective task prioritization and great work ethic.
System Network Administrator
Ferdoos Radiography Imaging Center
Tehran
10.2016 - 10.2018
Performed and adhered to change management requirements.
Performed day-to-day LAN and WAN administration, maintenance and support.
Configured networks for smooth, reliable operation to meet business processes and objectives.
Managed computer operation scheduling, backup, storage and retrieval functions.
Backed up company data to distributed storage centers to avoid massive data loss.
Monitored system performance and responded to alerts.
Maintained applications to keep software current with necessary software updates and upgrades.
Consulted with management to determine scope and priorities of projects and to discuss system capacity and equipment acquisitions.
Assisted IT staff on troubleshooting issues and closing calls.
IT Administrator
Iranian Breast Cancer Research Center
Tehran
02.2009 - 01.2018
Oversaw on-site IT engineer dispatch plans, creating pre-defined response scenarios for common malfunctions and service call types.
Directed budgeting studies on current and proposed IT spending plans, determining maximally impactful business enhancements and minimizing wasteful spending.
Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
Developed multi-site IT execution strategies, aligning work orders at 3 locations to effectively align available resources with historical service data.
Reviewed deficiencies based on internal audits and suggested remedies.
Coordinated medical projects, defined scope and managed milestones.
Led team for software engineering services and supported key clients in development efforts, establishing standards, determining specifications and creating Service and Operational Level Agreements (SLA) and (OLA).
Worked closely with management teams to plan, develop and execute technical strategies aligned to client's vision.
Education
Associate of Science - Computer And Information Sciences
University of Applied Sciences
Tehran
03.2011 - 08.2013
Bachelor of Science - Information Technology Science
University of Applied Sciences
Tehran
05.2013 - 09.2015
Master of Science - Computer Networks Science
Islamic Azad University (IAU)
Tehran
08.2015 - 11.2018
Certification
HIGHLIGHTS of QUALIFICATIONS
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Network device monitoring
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Timeline
IT Manager and Network Admin
Beker Part
10.2021 - Current
CEO and Cofounder
Rayan Mabna Afzar Company Computer and Electronic Company
03.2021 - Current
Virtualization Senior and Storage Admin
City Development and Innovation Corporation Company, City Bank
03.2020 - 08.2022
Virtualization Senior
Information Technology Organization of Iran (ITO)
10.2018 - 03.2020
IT Manager and Network Admin
Royal Sanaat Samane Company
10.2017 - Current
IT and Network Administrator
Sam Aray Company
06.2017 - 02.2019
Network and Infrastructure Admin
Tehran Dental Hospital
01.2017 - 10.2018
System Network Administrator
Ferdoos Radiography Imaging Center
10.2016 - 10.2018
Master of Science - Computer Networks Science
Islamic Azad University (IAU)
08.2015 - 11.2018
Bachelor of Science - Information Technology Science
University of Applied Sciences
05.2013 - 09.2015
Associate of Science - Computer And Information Sciences
University of Applied Sciences
03.2011 - 08.2013
IT Administrator
Iranian Breast Cancer Research Center
02.2009 - 01.2018
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