Summary
Overview
Work History
Education
Skills
Certification
Training and certificate
Personal Information
Disclaimer
Timeline
Generic

Mohit Jain

Consultant Professional Service
Udaipur

Summary

IT Professional with 8+ years of experience in Application Performance

Management, seeking a challenging role in a reputed firm which gives

opportunities to learn, innovate and utilize interests, skills and strengths in

conjunction with organizational goals and objectives.

Overview

8
8
years of professional experience
15
15
years of post-secondary education
4
4
Certifications
2
2
Languages

Work History

Professional Services Consultant

Cisco AppDynamics
03.2023 - Current
  • Boosted overall client satisfaction ratings through consistent delivery of high-quality services, tailored solutions, and timely support.
  • Collaborated with cross-functional teams to develop and deploy innovative solutions, ensuring successful project completion within timelines.
  • Mentored partner team to deploy the solution based on the customer requirements
  • Led the deployment and configuration of AppDynamics APM solutions for diverse clients.
  • Configure monitoring for application performance metrics and business transactions.
  • Collaborate with clients to understand business objectives and technical requirements.
  • Deliver training sessions to client teams on using AppDynamics tools.
  • Develop documentation and resources to assist clients in maintaining and extending their AppDynamics implementations.
  • Developed custom scripts for automating routine tasks, increasing overall productivity.
  • Managed multiple projects simultaneously, meeting tight deadlines while maintaining high-quality deliverables.

APM Team Lead

Enhanced Software Solution Pvt Ltd
01.2020 - 10.2022
  • Involved in various activities like AppDynamics and Dynatrace Implementation, AppDynamics POC / POV.
  • Planning, supporting, creating, configuring and implementing AppDynamics, Thousand Eyes, Splunk and Dynatrace monitoring that will drive to improve the performance and reliability of High-scale applications.
    •Executing POV and demonstrating the value of the solution and how it is aligned with their pain areas,
    •Participation in support activities using AppDynamics, Thousand Eyes, Dynatrace and Splunk to expedite the resolution of application issues.
    •Working with members of the infrastructure, support and development team to gather requirements and design solutions to meet monitoring needs of new and existing products and services.
    •Working with cross-functional project teams to define performance metrics and acceptance criteria.
    •Conducting training session for operational team and Implementation team to support the AppDynamics and Dynatrace implementation.

System Engineer

Enhanced Software Solutions
07.2016 - 01.2020
  • Resolved issues and escalated problems with knowledgeable support and quality service.
  • Resolved complex technical issues through effective problem-solving techniques and root cause analysis.
  • Provided expert support for end-users, ensuring optimal system performance and user satisfaction.
  • Conducted rigorous testing of new systems prior to deployment, identifying potential issues and mitigating risks accordingly.

Education

Bachelor of Technology - Electronics And Telecommunication Engineering

Walchand Institute of Technology
Solapur, India
04.2001 - 06.2016

Skills

AppDynamics Implementation and Support

Dynatrace Implementation

Splunk Security and Splunk ITSI Implementaiton

Linux and Windows Scripting

Cloud

New Relic

Certification

AppDynamics Certified Implementation Professional

Training and certificate

  • AppDynamics Sales Engineer Kick Starter Certification
  • AppDynamics Qualified Sales Engineering Masters
  • AppDynamics Certified Implementer Professional
  • AppDynamics Certified Associate Administrator
  • AppDynamics Certified Performance Analyst
  • Completed “AppDynamics Implementors Foundation Workshop” training
  • Completed “Cisco Workload Optimization Manager (CWOM)” training

Personal Information

  • Father's Name: Mr. Mahaveer Kumar Jain
  • Mother's Name: Mrs. Anita Jain
  • Date of Birth: 08/09/94
  • Nationality: Indian

Disclaimer

I hereby declare that all the information mentioned above, is true to the best of my knowledge.

Timeline

Microsoft Azure Fundamentals Certification Exam

06-2024

AppDynamics Certified Implementation Professional

06-2023

AppDynamics Certified Associate Performance Analyst

06-2023

AppDynamics Certified Associate Administrator

06-2023

Professional Services Consultant

Cisco AppDynamics
03.2023 - Current

APM Team Lead

Enhanced Software Solution Pvt Ltd
01.2020 - 10.2022

System Engineer

Enhanced Software Solutions
07.2016 - 01.2020

Bachelor of Technology - Electronics And Telecommunication Engineering

Walchand Institute of Technology
04.2001 - 06.2016
Mohit JainConsultant Professional Service