Summary
Overview
Work History
Education
Skills
REFERENCE AVAILABLE UPON REQUEST
Languages
Timeline
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Fatih Gorur

Şahinbey

Summary

As a successful export manager, I have a strong understanding of the dynamics of international trade, with experience in strengthening customer relationships and increasing sales volume. My effective communication skills with clients from diverse cultures have enabled me to drive expansion into new markets and growth in existing ones. Specializing in market analysis, sales strategy development, and process optimization, I am committed to contributing to the achievement of company goals.

Overview

12
12
years of professional experience

Work History

Export Manager & Coordinator

Tekkeli Gida
01.2019 - Current
  • Coordinated sales forecasts and inventory management to ensure adequate stock levels for prompt fulfillment of customer orders.
  • Managed complex logistics for timely delivery of goods, ensuring optimal shipment conditions were maintained.
  • Negotiated favorable contract terms to maximize profit margins while maintaining high-quality standards.
  • Streamlined export processes, reducing operational costs and improving efficiency.

Sales Supervisor

Apple Conestoga
03.2017 - 01.2019
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.

Assistant Export Sales Manager

Flament Tekstil Merkez
06.2015 - 02.2017
  • Assisted sales team with completing customer transactions and managing issues.
  • Conducted weekly sales meetings to discuss business opportunities and strategies and alleviate issues.
  • Coached sales team both collectively and individually to help each employee achieve monthly goals.
  • Developed monthly team action plans and monitored progress.

North America Export Sales Representative

GaziFlex
01.2015 - Current


  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
  • Liaised between parties to coordinate schedules, payments and allocations while managing customer accounts.
  • Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
  • Organized and participated in trade shows, effectively promoting brand awareness among potential clients.

Sales Associate

Best Buy
01.2013 - 01.2015
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Maintained records related to sales, returns and inventory availability.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.

Education

Diploma - Teaching English as a Second Language

Canadian College Of Educators
Mississauga, ON
2019

Skills

  • Sales strategy development
  • Insurance management
  • Warehousing coordination
  • Shipping coordination
  • Pricing strategy formulation
  • Contract drafting and review
  • Freight forwarding experience
  • International law awareness
  • Negotiation
  • Multilingual communication
  • Sales
  • Quality assurance monitoring

REFERENCE AVAILABLE UPON REQUEST

Languages

• English

• Turkish

Timeline

Export Manager & Coordinator

Tekkeli Gida
01.2019 - Current

Sales Supervisor

Apple Conestoga
03.2017 - 01.2019

Assistant Export Sales Manager

Flament Tekstil Merkez
06.2015 - 02.2017

North America Export Sales Representative

GaziFlex
01.2015 - Current

Sales Associate

Best Buy
01.2013 - 01.2015

Diploma - Teaching English as a Second Language

Canadian College Of Educators
Fatih Gorur