MOHAMMED ELHELO

• Managed patient interviews and initial consultations.
• Presented treatment plans and services in a clear and persuasive manner.
• Converted inquiries into appointments and treatment bookings.
• Coordinated scheduling and patient follow-up to support clinic revenue.
• Built trust with patients to ensure satisfaction and long-term relationships.
• Coordinated with medical and administrative teams to support operations.

• Led and supervised a team of 10 employees.
• Managed sales performance and ensured the team consistently achieved targets.
• Achieved an average monthly team sales volume between €300,000 and €400,000.
• Communicated effectively with multiple nationalities and adapted to different cultures.
• Developed an understanding of North African dialects to improve customer communication.
• Managed and distributed sales data efficiently to maximize team performance.
• Monitored daily requests and coordinated with other departments.
• Provided continuous support, calm guidance, and practical solutions.
• Promoted collaboration and a strong teamwork culture.

• Ranked among the Top 10 performers company-wide throughout the employment period.
• Achieved Top Sales recognition 5 times within a team of 50 sales agents.
• Generated over €2 million in sales during a 2.5-year period.
• Demonstrated strong negotiation and persuasion skills.
• Maintained a calm and professional approach with customers.
• Demonstrated a high level of understanding of customer needs and effectively meeting client requirements.

U.S. market USD 60,000 5,000 items

• Selected designs and styles aligned with Arab consumer preferences in the United States.
• Managed export, shipping, and cargo insurance processes until delivery to the buyer.
• Coordinated payment collection from clients and managed supplier settlements.
• Followed up on recurring orders every three to four months and updated product lists.
• Supervised local supply operations for Khamis Al-Helou Stores during residence and work in Turkey.

Palestine – Gaza | Jan 2014 – Oct 2020

• Provided direct administrative and operational support to the CEO across multiple departments.
• Coordinated purchasing, transportation, logistics, and customs clearance to ensure smooth supply chain operations.
• Managed inventory, suppliers, and delivery schedules to ensure timely and accurate product distribution.
• Oversaw sales and operational activities, supporting pricing strategies and promotional plans.
• Assisted in financial operations including invoices, journal vouchers, reimbursements, and monthly financial reporting.
• Ensured accuracy of quantities, product condition, compliance, and safety upon arrival.
• Supported sales management initiatives that contributed to revenue growth through efficient inventory and pricing strategies.
• Acted as a key liaison between management, suppliers, and internal teams to streamline operations and decision-making.