Mohammed alkudmani
Tekirdağ
Summary
Efficient maintenance professional skilled in task delegation, maintenance scheduling and team oversight. Commended for quality performance and reliability demonstrated several years of industry experience. Advanced knowledge of equipment maintenance and repairs.
Overview
21
21
years of professional experience
Work History
Maintenance Manager
SIS BIL TEK
Turkey
09.2018 - Current
- Implemented preventive maintenance program by planning and coordinating major scheduled maintenance outages
- Managed team of employees, daily progress reports and overall project planning.
- Delegated daily tasks to employees to manage resources and meet deadlines.
- Contacted vendors to procure equipment and tools to meet organizational demands.
- Supervised preventive maintenance projects, employee tasks and performance and adherence to safety standards.
Advanced Technical Support Specialist
ÇORLU ELEKTROTEKNİK
Turkey
11.2013 - 12.2016
- Performed routine maintenance and software updates on support tools and customer systems.
- Collaborated with technical staff to establish goals and objectives for system improvements and upgrades.
- Created and implemented new troubleshooting processes, improving efficiency and customer satisfaction while reducing costs.
- Provided technical support and troubleshooting services to end-users experiencing hardware and software issues.
- Collaborated with the technical team to discuss recurring customer issues and develop long-term solutions.
Brand Manager
Yazigi group
Syria
01.2009 - 12.2012
- Conferred with advertising managers to develop and implement marketing plans.
- Oversaw and developed strategic marketing and promotional plans for new product roll-outs.
- Directed team focused on bolstering client communications, campaign effectiveness, and YOY sales.
- Collaborated with team to forecast based on sales and product profitability.
- Planned, developed, and led negotiation of key business partnerships.
- Designed sales-driven programs and promotions to facilitate team objectives.
- Expanded personnel skill sets by mentoring marketing team both individually and in groups.
- Marketed products and services at tradeshows and promotional events.
- Coordinated marketing events for showcasing product and service offerings.
Technical Support Manager
Yazigi group
Syria
03.2004 - 12.2009
- Met with stakeholders to collaborate and resolve problems.
- Provided company users with tech support for IT problems and account maintenance.
- Evaluated organization's technology to recommend upgrades for hardware and software.
Education
Asst. Electronics Engineer - Electronics Technology
Third Intermediate Institute
Damascus08-2004
Proof of Profession Document - Electronics Equipment Installation And Repair
Federation of Craft Assciations
Damascus05-1999
Skills
Professional in all Electronic devices maintenance (hardware software)
Professional in banking equipments and banknote counter's maintenance ( Numeron – Glory - Magner - Laurel – etc …)
ATM machines Service and Maintenance
Certification
Technical Certificates from the Turkey ÇORLU ELEKTROTEKNİK company.
Technical Certificates from the Japanese Banking Equipments Manufacturer“GLORY”.
Technical Certificates from Korean Banking Equipments Manufacturer “KISAN”.
Technical Certificates from Korean Banking Equipments Manufacturer SEETECH for the American brand “MAGNER”.
Appreciation Letters from various local banks as a satisfied customers.
Experience Certificates in technical and maintenance services for office equipment’s certified by “Union of Vocational Associations”.
Languages
Arabic
First Language
English
Intermediate (B1)
B1
Turkish
Upper Intermediate (B2)
B2
Accomplishments
- Resolved product issue through consumer testing.
Timeline
Maintenance Manager
SIS BIL TEK
09.2018 - Current
Advanced Technical Support Specialist
ÇORLU ELEKTROTEKNİK
11.2013 - 12.2016
Brand Manager
Yazigi group
01.2009 - 12.2012
Technical Support Manager
Yazigi group
03.2004 - 12.2009
Asst. Electronics Engineer - Electronics Technology
Third Intermediate Institute
Proof of Profession Document - Electronics Equipment Installation And Repair
Federation of Craft Assciations