MOHAMMAD HAJTALEB
Kayseri
Summary
Well-versed in handling export operations, including documentation, logistics coordination and client relations. Demonstrated ability to adhere to international trade regulations and ensure smooth customs clearance. Strong skills in negotiation, problem-solving and building strong relationships with overseas partners. Previous roles have seen increased efficiency in shipping timelines and improved client satisfaction rates.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Export Assistant
Taj export
Kayseri
10.2022 - Current
- Assisted in the preparation of export documents such as commercial invoices, packing lists and certificates of origin.
- Coordinated with customers, vendors and freight forwarders to ensure timely delivery of goods.
- Processed international payments for shipments using various payment methods such as letters of credit and wire transfers.
- Maintained accurate records related to shipments including tracking numbers, customer information and shipping costs.
- Verified accuracy of shipment documentation prior to submitting for customs clearance.
- Monitored changes in global trade laws, particularly those pertaining to restricted countries.
- Communicated with foreign suppliers regarding orders, pricing discrepancies and quality assurance issues.
- Developed relationships with international transportation companies to secure competitive shipping rates.
- Ensured that all required paperwork was completed accurately according to established timelines.
- Analyzed customer complaints related to damaged or missing items during transit from foreign locations.
- Kept pace with changing political and economic situations for target shipping locations.
Export Customer Service Representative
Inddole mobilya
Kayseri
01.2021 - 03.2024
- Provided customer service assistance to export customers with inquiries, orders, and complaints.
- Answered incoming calls from international customers in a timely manner.
- Communicated effectively with customers via phone, email, and other channels as needed.
- Collaborated with team members across multiple departments in order to provide an excellent level of customer service.
Export Specialist
özay masa sandalye
Kayseri
03.2020 - 08.2020
- Assisted in the preparation of export documents, such as commercial invoices and packing lists.
- Coordinated with freight forwarders for timely shipment of goods.
- Provided advice on customs clearance procedures and documentation requirements.
- Resolved customer complaints regarding export services and products.
- Reviewed purchase orders received from foreign buyers for accuracy and completeness.
- Updated computer system with details such as dimensions, weights and general waybill data.
- Checked physical shipments against computer database and physical documentation.
Education
University Degree - International Trade
Mehmet Akif Ersoy Üniversitesi Zeliha Tolunay
Burdur/bucak09-2024
High School Diploma -
Özel Nehir Temel Lisesi
Kayseri06-2017
Skills
- Relationship Management
- Invoice Preparation
- Cargo booking
- Billing management
- Price Quoting
- Paperwork preparation
- Schedule Coordination
- Freight operations
- Verbal Communication
- [excel] expertise
Languages
Arabic
First Language
Turkish
Upper Intermediate (B2)
B2
English
Upper Intermediate (B2)
B2
Certification
- Driving licnese
References
References available upon request.
Timeline
Export Assistant
Taj export
10.2022 - Current
Export Customer Service Representative
Inddole mobilya
01.2021 - 03.2024
Export Specialist
özay masa sandalye
03.2020 - 08.2020
University Degree - International Trade
Mehmet Akif Ersoy Üniversitesi Zeliha Tolunay
High School Diploma -
Özel Nehir Temel Lisesi