AMINA ELKOUMI
Avcılar, İstanbul
Summary
Personal Statement: As a motivated and dedicated individual with one year of experience in customer service I am seeking a challenging role in the field of medical tourism where I can utilize my skills and experience to contribute to the success of the organization.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Medical Tourism Company
06.2020 - 06.2021
- Handled inbound and outbound calls from clients inquiring about medical tourism services - Provided excellent customer service by addressing client concerns and answering their questions - Maintained accurate records of client interactions and transactions - Collaborated with team members to achieve sales targets and improve customer satisfaction
Education
Bachelor's Degree - Turkish Language
Istanbul Gelişim Üniversite
Istanbul2023
High School Diploma - undefined
Mansoura Secondary School
2022
Skills
- Excellent communication and interpersonal skills
- Strong customer service skills
- Ability to work well in a team environment
- Proficient in
- Microsoft Office and other computer applications
- Call Center Operations
- Creative problem solving
Languages
Arabic
Native language
English
Advanced
C1
Turkish
Elementary
A2
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Customer Service Representative
Medical Tourism Company
06.2020 - 06.2021
Bachelor's Degree - Turkish Language
Istanbul Gelişim Üniversite
High School Diploma - undefined
Mansoura Secondary School