MOHAMED AL KONIFER
Front Office Agent
Riyadh
Summary
Driven Front Desk Agent highly skilled in managing reservations, telephone calls and customer inquiries. Poised and professional with total commitment to guest satisfaction. Well-versed in mitigating customer dissatisfaction with prompt service and diplomatic communication.
Overview
4
4
years of professional experience
Work History
Front Office Receptionist
Four Seasons Hotel
01.2023 - 01.2025
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
.
Front Office Receptionist
Ibis Hotel
07.2021 - 12.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Ensured a welcoming atmosphere for guests with efficient check-in and check-out procedures.
- Developed strong relationships with clientele through excellent communication skills and genuine attentiveness to their needs.
Education
Hotel Management
King Saud University
Riyadh, Saudi ArabiaSkills
- Microsoft Office Programs
- Time management
- Hospitality services
- Problem-solving skills
- Accomplish The Required Tasks Accurately
- The Art Of Communication And Persuasion
- Working Under Pressure
Timeline
Front Office Receptionist
Four Seasons Hotel
01.2023 - 01.2025
Front Office Receptionist
Ibis Hotel
07.2021 - 12.2022
Hotel Management
King Saud University