Moch Amir Mahfud

Provided food and beverage service to guests in the main restaurant of an ultra all-inclusive resort. Welcomed guests, assisted with seating, served food and beverages, and responded to guest requests. Maintained table presentation, cleanliness, and hygiene standards. Coordinated with colleagues to ensure smooth and efficient restaurant operations, especially during peak hours, while maintaining high standards of guest satisfaction.

Managed administrative tasks, maintained organizational records, prepared official documents, and supported the daily operations of the foundation. Also worked as an English teacher for elementary-level students, preparing learning materials, delivering lessons, and helping students develop their English language skills.

Led and coordinated daily Food and Beverage operations across banquet services, room service, buffet restaurant, and lobby bar. Supervised team members, delegated tasks, and ensured efficient service delivery in accordance with hotel standards. Coordinated banquet setups and service arrangements, provided room service to hotel guests, and maintained smooth buffet restaurant and lobby bar operations. Handled cashier duties, processed guest payments, managed cash transactions, and operated the VHP POS system for accurate billing. Assisted with guest requests and complaints, resolved service issues professionally, and coordinated with other departments to ensure guest satisfaction. Monitored table setup, food and beverage presentation, cleanliness, and hygiene standards. Supported daily operational activities, maintained service quality during busy periods, and ensured the team worked efficiently throughout each shift.

Assisted with stadium construction activities, including material handling, site preparation, and general labor tasks. Supported construction workers and skilled tradespeople in carrying out daily work according to project requirements. Transported construction materials, maintained worksite cleanliness and organization, and followed workplace safety procedures. Worked collaboratively with the construction team to support efficient workflow and meet project deadlines while maintaining safety standards.

Took room service orders by phone, provided menu information, and coordinated with the kitchen to ensure accurate and timely order preparation. Prepared and delivered food and beverages to guest rooms, ensuring proper presentation and service quality. Handled cashier duties, prepared guest bills, processed payments, and operated the Oracle MICROS Simphony POS system. Responded to guest requests and complaints professionally, collected used trays and equipment, and maintained cleanliness, hygiene, and room service standards to ensure guest satisfaction.

Supported daily Food and Beverage operations across the buffet restaurant, banquet, lounge bar, and room service, depending on operational priorities. Assisted with restaurant setup, table arrangements, food and beverage service, and banquet event preparations. Handled room service orders and deliveries, supported lounge bar operations, and performed cashier duties, including cash handling, payment processing, and operating the VHP POS system. Maintained cleanliness, hygiene, and service standards while responding to guest requests and assisting colleagues to ensure smooth operations across all outlets.

Assisted with Food and Beverage operations across multiple outlets, including the buffet restaurant, banquet, lounge bar, and room service, according to daily operational needs. Prepared dining areas, arranged tables, maintained buffet presentation, and served food and beverages to guests. Supported banquet events by preparing service areas and assisting with event execution. Took room service orders, delivered orders to guest rooms, and helped maintain efficient service operations. Performed cashier duties, handled cash transactions, processed guest payments, and used the Power Pro POS system for billing. Maintained cleanliness and hygiene standards, responded to guest requests, and collaborated with team members to provide efficient and courteous service.

Assisted with daily Food and Beverage operations, including restaurant service and minibar replenishment. Supported table setup, served food and beverages to guests, and maintained cleanliness and hygiene standards in the dining area. Assisted with minibar inventory checks, replenished guest room minibars, and ensured accurate recording of minibar consumption. Helped prepare service areas, responded to guest requests, and coordinated with team members to ensure smooth operations and a positive guest experience.

Assisted with banquet operations on an on-call basis, including setting up function rooms, arranging tables and chairs, and preparing dining equipment according to event requirements. Served food and beverages during banquets, maintained cleanliness and presentation standards, and cleared tables after events. Coordinated with the banquet team to ensure smooth service, responded to guest requests, and helped prepare function rooms for different events while maintaining hygiene and professional service standards.