Hüseyin Candoğan
IT Support Specialist
Istanbul
Summary
Professional with strong background in technical support, adept at troubleshooting and resolving complex issues. Known for effective team collaboration and adaptability in dynamic environments. Skilled in problem-solving, customer service, and software applications. Reliable and results-driven, consistently meeting and exceeding performance targets.
Overview
10
10
years of professional experience
Work History
IT Support Specialist
Borusan Lojistik
02.2022 - Current
- Provide end-to-end technical support to ensure the seamless operation of IT systems and services.
- Configure and maintain operating systems and applications, ensuring reliability and security.
- Resolve technical issues promptly to minimize downtime and optimize productivity.
- Collaborate with team members to implement solutions and improve IT processes.
Technology Specialist
Turkcell Superonline
06.2021 - 02.2022
- Played a key role in the setup and maintenance of IT infrastructure, including networking equipment, fiberoptic operations and servers.
- Delivered technical support and assistance to colleagues, addressing inquiries and resolving issues effectively.
- Implemented ITSM processes to streamline service delivery and improve customer satisfaction.
IT Field Operation Associate
Angel's Marmaris Hotel
06.2018 - 09.2018
- Provided on-site technical support for hotel staff and guests, ensuring the smooth operation of IT systems.
- Assisted in the installation and configuration of hardware and software, including desktop computers and printers.
- Troubleshot technical problems and performed necessary repairs to minimize disruptions.
System And Network Manager Assistant
Laleh Park Hotel
05.2017 - 08.2017
- Assisted in managing network infrastructure, including routers, switches, and wireless access points.
- Supported the administration of servers and systems, including Active Directory and DNS services.
- Collaborated with senior IT staff to implement security measures and ensure data protection.
IT Assistant
Rixos Hotels
06.2015 - 09.2015
Education
Ön Lisans - Bilgisayar Programlama
İstanbul Üniversitesi
06.2026
Ön Lisans - Dış Ticaret
Beykoz Üniversitesi
09.2023
Accounting and Computer Science
Çankaya Cumhuriyet Mesleki ve Teknik Anadolu Lisesi
Skills
Operating Systems: Windows, macOS
Tools: Active Directory, Remote Desktop, TeamViewer, SCCM
Devices: Mobile device configuration (iOS/Android), Printers, Scanners
Timeline
IT Support Specialist
Borusan Lojistik
02.2022 - Current
Technology Specialist
Turkcell Superonline
06.2021 - 02.2022
IT Field Operation Associate
Angel's Marmaris Hotel
06.2018 - 09.2018
System And Network Manager Assistant
Laleh Park Hotel
05.2017 - 08.2017
IT Assistant
Rixos Hotels
06.2015 - 09.2015
Ön Lisans - Bilgisayar Programlama
İstanbul Üniversitesi
Ön Lisans - Dış Ticaret
Beykoz Üniversitesi
Accounting and Computer Science
Çankaya Cumhuriyet Mesleki ve Teknik Anadolu Lisesi