ÜMİT İLHAN DEMİRDÖVEN

Summary

I AM A FRIENDLY, INNOVATIVE, PROFESSIONAL COLLEAGUE

Overview

16

years of professional experience

2

Languages

Work History

Visa Officer

KOSMOS VİZE HİZMETLERİ

06.2021 - Current

Reduced fraudulent applications by conducting thorough background checks and cross-referencing data from multiple sources.
Implemented process improvements that increased team productivity, resulting in shorter wait times for visa applicants.
Developed relationships with foreign government officials, fostering cooperation in joint efforts to prevent illegal immigration activities.
Coordinated efforts with law enforcement agencies when necessary, aiding in investigations related to visa fraud or other criminal activity.
Managed high volumes of sensitive personal information while maintaining strict confidentiality protocols for applicant privacy protection.
Regularly exceeded performance metrics through exceptional attention to detail during document reviews and case evaluations.
Demonstrated exceptional problem-solving abilities when faced with complex cases, often leading to successful resolution and visa approval.
Informed customers by mail or telephone of additional steps needed to obtain licenses.
Researched information in municipal archives upon request of public officials or private citizens.
Operated specialized photographic equipment to obtain photographs for drivers' licenses or photo identification cards.
Issued public notification of official activities or meetings.
Performed routine data entry or document management.

Sales Consultant

W COLLECTION

12.2019 - 06.2021

Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
Skillfully managed complex deals by effectively coordinating with internal teams, such as finance and legal departments, to ensure timely completion.
Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
Generated increased sales revenue through effective lead generation and follow-up efforts.
Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.

Barista

Starbuck Coffee

08.2015 - 11.2017

Increased repeat business by providing exceptional customer service and building rapport with patrons.
Optimized beverage presentation through creative garnishing techniques, elevating the visual appeal of each drink served.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Collaborated with management to plan promotional events or seasonal menu items that attracted new clientele.
Maintained a clean and organized workspace for optimal productivity and safety.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Recommended products based on solid understanding of individual customer needs and preferences.
Cleaned counters, machines, utensils, and seating areas daily.
Operated espresso machines and commercial coffee brewers to create beverages.
Used POS system to accurately enter orders and process payments.
Packaged bagels, muffins and other food items for customer purchase.
Followed exact recipes for mixing and preparing beverage and food items.
Helped management keep adequate supply on hand by notifying of shortages.
Learned special recipe items and seasonal offerings to best meet customer needs.
Learned every menu item's preparation and numerous off-label drinks to meet customer needs.

Office Assistant

BODRUM FERIBOT

05.2008 - 05.2013

Maintained confidentiality in handling sensitive information while performing administrative tasks.
Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Contributed to a positive work environment by fostering open communication among colleagues.
Strengthened office organization by implementing new filing systems and digital record-keeping practices.
Streamlined communication between departments for better collaboration and increased productivity.
Managed travel arrangements for executives, resulting in cost savings on flights, accommodations, and transportation services.
Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Supported executive staff with well-prepared reports, presentations, and meeting materials.
Managed daily data entry and kept clerical information accurate and up-to-date.
Maintained and updated office records, both digital and physical.

Education

High School Diploma -

BODRUM ANADOLU MESLEK LİSESİ, Bodrum, Turkey

04.2001 -

Skills

Policy Knowledge

Application Review

Document Verification

Risk Assessment

International Relocation Support

Passport Control Screening

Legal Compliance

Immigration Issues

Strong analytical skills

Interviewing

Professionalism and Integrity

Document Review

Professionalism

Attention to Detail

Financial report analysis

Report Preparation

Teamwork and Collaboration

Active Listening

Payment Collection

Account Management

Document Management

Examination administration

Multitasking

Self Motivation

Schedule Management

Problem-solving aptitude

Time management abilities

Multitasking Abilities

File Management

Problem-solving abilities

Adaptability

Accomplishments

Supervised team of [Number] staff members.
Achieved [Result] by completing [Task] with accuracy and efficiency.
Resolved product issue through consumer testing.

Interests

CINEMA BOOK READING

Work Availability

monday

tuesday

wednesday

thursday

friday

saturday

sunday

morning

afternoon

evening

swipe to browse

Work Preference

Work Type

Full Time

Location Preference

RemoteHybridOn-Site

Important To Me

Company Culture

Timeline

Visa Officer - KOSMOS VİZE HİZMETLERİ