Mirian Eze Orlu
Gazimagusa
Summary
Dynamic former Tv and Radio at DAU . Renowned for engaging audiences and creating compelling content. Leveraged creative thinking and script writing to elevate program quality, achieving significant viewer engagement.
Excelled in media relations and live broadcasting, demonstrating exceptional communication skills and an engaging personality. Proven track record in content development and audience engagement, enhancing brand visibility. Also a resourceful Customer Service Representative known for high productivity and efficient task completion. Specialized in communication, problem-solving, and time management skills, ensuring smooth operations in customer service environments. Excel in listening, empathy, and patience, which are crucial for addressing customer needs effectively and building positive relationships.
Overview
7
7
years of professional experience
Work History
Tv Host/Presenter
DAU Tv
02.2020 - 06.2020
- Create and draft the script for the program of the day called 'Live with Mirian,' invite the guest of the show, interview the guest, and report on issues and events of the program.
- Facilitated discussions between panelists during debates or roundtable conversations.
- Revised work to meet editorial approval or fit time or space requirements.
- Delivered engaging introductions of featured stories or guest interviews.
- Managed time efficiently by ensuring that all tasks were completed within deadlines.
- Engaged viewers through social media platforms while hosting shows or events.
- Discussed issues with editors to establish priorities or positions.
- Researched story background information to provide complete and accurate information.
- Ensured that all equipment was properly set up prior to filming and broadcasting.
- Reported news stories for publication or broadcast, thoroughly describing background and details of events.
- Created tightly written news stories crafted from reliable sources.
- Greeted guests in the studio, provided them with information about the show, and made sure they were comfortable before going on air.
- Wrote scripts, researched topics, and prepared questions for interviews.
Radio Host
Dau Tv
02.2020 - 06.2020
- In this program, I specialized in playing music and talking about Celebrity lifestyle
- Developed and prepared engaging radio content for listeners.
- Interviewed show guests about lives, work or topics of current interest.
- Planned shows by selecting music and topics and writing content.
- Performed administrative tasks such as scheduling meetings, preparing reports, filing paperwork.
- Maintained relationships with advertisers and sponsors by providing timely updates on show ratings.
- Researched and studied background information to prepare for programs or interviews.
- Researched current events, news stories, music trends, pop culture topics. for inclusion in broadcasts.
- Maintained daily program logs to provide information on broadcast elements
- Researched topics before writing scripts and reporting on findings.
- Participated in brainstorming sessions with other staff members regarding programming concepts or ideas.
- Announced station breaks, commercials and public service information
- Answered phone calls from listeners to request songs or talk about current topics.
- Assisted in generating ideas for new programs or segments which would appeal to the station's target demographic.
Assistant Manager
Onitsha
01.2013 - 01.2016
- Assisted the Manager in handling the workers and the company.
- Analyzed business performance data and forecasted business results for upper management.
- Assigned work and monitored performance of project personnel.
- Maintained up-to-date knowledge of company products and services.
- Supervised daily operations including scheduling shifts, assigning duties.
- Produced thorough, accurate and timely reports of project activities.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Monitored employee attendance records, timekeeping, and payroll information.
- Created reports on sales trends, inventory levels, and financial data.
- Established processes for monitoring customer satisfaction levels.
- Managed customer service inquiries and complaints in a timely manner.
- Negotiated contracts with vendors to secure favorable terms and pricing.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
Customer Representative
Onitsha
01.2013 - 01.2016
- Provide assistance, help resolve complaint via phone or inter-personal, answer customers questions and process order for the company
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
- Monitored customer satisfaction levels through surveys and feedback forms.
- Demonstrated strong problem solving skills in addressing customer issues.
- Took special orders in person and over telephone, generating additional revenue every month.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Resolved customer complaints promptly and efficiently.
- Assisted customers with purchase decisions based on needs analysis.
- Met and exceeded productivity targets by handling every interaction with top-notch customer service.
- Performed data entry activities as needed.
- Followed up on customer inquiries not immediately resolved by telephone calls or emails.
Education
Master of Arts - Tourism And Hotel Management
Eastern Mediterranean University
North Cyprus02-2025
Master of Arts - Digital Media and Film
Eastern Mediterranean University
North Cyprus01.2023
Bachelor of Science - Radio, Tv and Film Studies
Eastern Mediterranean University
North Cyprus01.2020
Diploma - Performing and Media Arts
Film and Broadcast Academy
Ozoro, Delta State, Nigeria01.2015
Skills
- Communicate with co-worker
- Creating Presentation
- Handle Advertising
- Creative Thinker
- Solve Problems independently
- Management
- Listen and communicate effectively
- Punctuality
- Supervision
- Assistantship
- Experience with MS-Word
- Quick thinking
- Audience engagement
- On-air performance
- Media relations
- Content development
- Live broadcasting
- Script writing
- Effective storytelling
- Engaging personality
Timeline
Tv Host/Presenter
DAU Tv
02.2020 - 06.2020
Radio Host
Dau Tv
02.2020 - 06.2020
Assistant Manager
01.2013 - 01.2016
Customer Representative
01.2013 - 01.2016
Master of Arts - Tourism And Hotel Management
Eastern Mediterranean University
Master of Arts - Digital Media and Film
Eastern Mediterranean University
Bachelor of Science - Radio, Tv and Film Studies
Eastern Mediterranean University
Diploma - Performing and Media Arts
Film and Broadcast Academy