Miray Yolçu
Assistant Sales Manager
Istanbul
Summary
Dynamic sales professional with a proven track record at Arts Hotel Istanbul, excelling in team management and sales strategy development. Skilled in relationship building and data reporting, I consistently achieved sales goals while enhancing customer satisfaction and driving revenue growth through effective competitor analysis and tailored marketing strategies.
Overview
9
9
years of professional experience
2
2
Languages
Work History
Assistant Sales Manager
Arts Hotel Istanbul
10.2024 - Current
- Achieved sales targets consistently by driving daily sales activities and managing the sales pipeline effectively.
- Trained new associates in successful sales and performance strategies.
- Developed strong client relationships for repeat business and increased referrals.
- Generated sales report to help upper management make effective decisions and sales plans.
- Managed and developed sales team.
- Analyzed sales data regularly to recognize patterns, capitalize on opportunities, and address areas of concern within the team''s performance metrics.
- Increased customer satisfaction, ensuring prompt and accurate response to inquiries.
- Monitored competitor activities to adjust sales strategies accordingly.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Travel Trade Sales Supervisor
Ottomans Life Hotel Deluxe
08.2024 - 09.2024
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Set and achieved company defined sales goals.
- Negotiated prices, terms of sales and service agreements.
- Identified new market opportunities through diligent research and networking.
- Increased market share with comprehensive competitor analysis and tailored marketing strategies.
Group&Banquet Sales Executive
Holiday Inn Şişli Hotel
08.2021 - 01.2023
- Implemented detailed event plans for each banquet, ensuring seamless execution and client satisfaction.
- Fostered partnerships with local businesses and organizations, generating mutually beneficial cross-promotional opportunities and increasing visibility within the community.
- Managed budgets for each event, negotiating with vendors to secure cost-effective deals without compromising quality.
- Developed creative event themes and concepts tailored to the unique needs of each client, setting the company apart from competitors in the industry.
- Increased banquet sales by proactively identifying and targeting potential clients through research and networking.
- Prepared pricing agreements and contracts to close sales.
- Built professional sales presentations to promote services to groups of potential customers.
Front Office Shift Leader
Dedeman Hotels Resorts
05.2017 - 08.2021
- Drove sales and maximized revenue by up-selling rooms and amenities.
- Interviewed, hired, coached, and developed front office associates.
- Implemented effective communication strategies within the front office team, fostering collaboration and improving overall performance.
- Streamlined check-in and check-out processes for improved efficiency and shorter wait times.
- Enhanced guest satisfaction by efficiently managing front office operations and addressing guest concerns promptly.
Waitress
Feriye Palace
04.2016 - 05.2017
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Education
Halkla İlişkiler
Anadolu Üniversitesi
05-2021
Önbüro, Konaklama Ve Misafir İlişkileri
Mehmet İhsan Mermerci Turizm Ve Otelcilik Lisesi
Istanbul, Turkey05-2018
Skills
Team building and development
Sales strategy development
Action planning
Relationship building and management
Sales reporting
Sales presentations
Team management
Sales goals
Data reporting
Competitor analysis
Presentations and meetings
Territory management
Excellent communication
Timeline
Assistant Sales Manager
Arts Hotel Istanbul
10.2024 - Current
Travel Trade Sales Supervisor
Ottomans Life Hotel Deluxe
08.2024 - 09.2024
Group&Banquet Sales Executive
Holiday Inn Şişli Hotel
08.2021 - 01.2023
Front Office Shift Leader
Dedeman Hotels Resorts
05.2017 - 08.2021
Waitress
Feriye Palace
04.2016 - 05.2017
Halkla İlişkiler
Anadolu Üniversitesi
Önbüro, Konaklama Ve Misafir İlişkileri
Mehmet İhsan Mermerci Turizm Ve Otelcilik Lisesi