Miraç Emre Aydın
F&B Supervisor
Konak,35
Summary
Hospitality professional with experience in both Front Office and Food & Beverage operations within luxury BB and all-inclusive hotels. Skilled in leading diverse teams, enhancing guest satisfaction, and driving revenue through market analysis, strategic pricing, and personalized service. Proven ability to manage high-volume specialty dining operations (120+ covers nightly) while upholding Forbes Travel Guide standards. Strong background in staff training, cross-departmental coordination, and delivering exceptional guest experiences in luxury environments.
Overview
7
7
years of professional experience
3
3
Languages
Work History
Waiter
L'agora OldTown Hotel
01.2019 - 05.2021
- L'agora OldTown Hotel It's a hotel's Restaurant and Cafee where accepts guests from outside as well. During my work there i was mostly in charge for the foreigner hotel guests but in the busy times which was the big amount of time, i was also responsible for the rest. I also expereinced big events - like weddings- there.
Busboy
Six Senses Kaplankaya
06.2021 - 04.2022
- It was an introduction to Luxury Service and culture forme. I worked in all of the outlets in the resort and learned about whole lot of luxury concept. I wasocially a busboy during the time but because of my good skills of communication and fast learning process, I waitered most of my time as a busboy as well.
A la Carte Waiter
Six Senses Kaplankaya
05.2022 - 03.2023
- Here I mainly work in the Pan-Asian Cuisine Restaurant in the up season. This year for three months I was the only waiter in the restaurant most of the time during the dinner operations with over 60+ covers and more than 300 guests in house.
- I also work in several other restaurants and in the main restaurant while the season is low.
- My main job here is to take care guests needs as a server and provide them the best éne-dining experince they can get.
- Occasionally, we host some big groups and events with 200+ people weddings and some others. I also took place as waiter in those kind of events.
Task Force Waiter
Six Senses Zighy Bay
12.2021 - 03.2022
- I worked in this hotel as a Task-Forcer which the company provides as you help and improve yourself.
- My shift was a breakshift so I worked in the Breakfast and also in the dinner operations. As I was there to help; I worked in all restaurants depends on how busy they are in the dinner.
- Though I worked everywhere, my main restaurant was Summer House which is an international cuisine meets with éne-dining.
Front Office Supervisor
L'Agora Old Town Hotel&Bazaar
03.2023 - 03.2025
- Oversaw front office team and operations; responsible for setting competitive room rates through market research and analysis to ensure optimal occupancy and revenue performance.
- Assisted guests with special requests, demonstrating excellent problem-solving skills and a commitment to guest satisfaction.
- Enhanced guest satisfaction by efficiently managing front office operations and addressing customer concerns promptly.
- Maintained accurate financial records, including daily reports on sales transactions, cash drawer balances, and room charges.
- Developed strong relationships with repeat guests through personalized service and attention to detail in meeting their needs.
F&B Supervisor
Lujo Hotel Art&Joy
03.2025 - Current
- Lead daily operations of a high-end specialty restaurant (Sushi & Robata Grill concept) with 120+ covers per dinner service, managing a diverse team of 15 including headwaiters, waiters, assistant waiters, bartenders, sommelier, and hostess.
- Oversee the entire guest journey, collaborating closely with the hostess team to create personalized dining experiences and maximize guest satisfaction.
- Conduct detailed pre-service briefings, equipping section holders with guest preferences and table-specific insights to drive both revenue and service excellence
- Manage weekly staff scheduling, coordinate seamlessly with the kitchen and other hotel departments to ensure smooth operations and uphold luxury service standards.
- Support and train team members in wine and beverage knowledge, upselling techniques, and luxury service etiquette to increase average check value.
- Work closely with the Restaurant Manager to maintain Forbes Travel Guide compliance, preparing for and successfully handling mystery guest inspections.
- Ensure cover charge policy execution and guest communication, balancing exclusivity with service quality in an all-inclusive environment.
- Contribute to revenue optimization through upselling, menu knowledge, and personalized guest engagement strategies.
Education
General Biology
Aegean University
08.2025
Materials Science and Engineering
Izmir K. Celebi University
01.2020
High School - undefined
Atakum Anatolian High School
01.2018
Skills
Computer: Microsoft Office (Word, Excel, Powerpoint)
References
References available upon request.
Interests
Hobbies: Swimming, Reading and watching Cocktails and wine and getting to know about them is something I do in my sparetime
Training
- 2021: Mixology & Whiskey Dem Globals
- 2022: Moet Hennesy - Sprits & Champagne & Wine
- 2022: WSET Level 1 in Wine&Champagne
- 2025: Professional British Butler School & Luxury Service by Wayne Fitzharris
SCHOLARSHIPS AND PROJECTS
2016: Erasmus Program to Italy - Rome, Perugia
OTHER
About Me
I was born in February 2000, so I’m still pretty young, but in my short time on this earth I’ve already tried a lot of different things. Somehow I ended up in the amazing world of hospitality, and it quickly became my passion. I don’t think I’ll ever get enough of it — food, wine, and everything that comes with this world feel endless. There’s always something new to learn, and you can never truly say, “I know it all.”
Timeline
F&B Supervisor
Lujo Hotel Art&Joy
03.2025 - Current
Front Office Supervisor
L'Agora Old Town Hotel&Bazaar
03.2023 - 03.2025
A la Carte Waiter
Six Senses Kaplankaya
05.2022 - 03.2023
Task Force Waiter
Six Senses Zighy Bay
12.2021 - 03.2022
Busboy
Six Senses Kaplankaya
06.2021 - 04.2022
Waiter
L'agora OldTown Hotel
01.2019 - 05.2021
Materials Science and Engineering
Izmir K. Celebi University
High School - undefined
Atakum Anatolian High School
General Biology
Aegean University