Mina Nur Boy
Istanbul
Overview
8
8
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Security Team Leader
Gozen Security
03.2024 - 06.2024
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Improved overall team morale by recognizing individual achievements and fostering positive work environment built on mutual respect and open communication.
- Enhanced security measures by conducting regular risk assessments and implementing appropriate security protocols.
- Developed strong relationships with local law enforcement agencies, facilitating cooperation during investigations or emergencies.
- Lead the security team effectively, ensuring optimal performance and adherence to company policies.
Interviewer
Gözen Security
1 2023 - 03.2024
- Working as a visa passport agent for the USA, UK and europe flights in Istanbul Grand Airport.
Sales Representative
Rawda Construction
12.2019 - 09.2020
- Communicated with clients to understand property needs and preferences.
- Informed home buyer of sales, construction and warranty processes.
- Liaised between buyers and sellers to provide positive experiences for both parties.
Airport Customer Service Agent
Çelebi Ground Aviation
04.2019 - 12.2019
- Managed gate assignments and updated flight information, keeping passengers well-informed of changes in a timely manner.
- Resolved customer complaints and concerns professionally, maintaining positive relationships between airline and passengers.
Emergency Medical Technician
Galleria Avm
04.2017 - 11.2018
- Shopping mall infirmary nurse
Intensive Care Nurse
Kolan İnternational Hospital
07.2016 - 11.2016
- Observed patients' vital signs and administered physician-prescribed medications and treatments.
- Monitored patients' respiratory status and ventilator operation and made adjustments to promote stabilization.
- Delivered age-appropriate medical care for adult, adolescent, and geriatric ICU patients.
- Reduced hospital readmissions through effective discharge planning and patient education.
- Explained health care issues and ramifications to patients and families to promote informed medical care choices.
Education
Bachelor - Emergency and Disaster Management
Istanbul University (IU)
09.2024
Associate Degree - Emergency Aid and Disaster Management
Istanbul Bilgi University
Emergency Medicine Technician
Skills
Data Entry
Participant screening
Customer service and assistance
Open-mindedness
Data Collection
Data Verification
Interviewing Clients
Report creation
Microsoft Office
Customer Service
Team Leadership
Multitasking
Certification
English B1-B2, 04/2019, Istanbul Busniess institute
Personal Information
- Date of Birth: 06/30/1998
- Gender: Female
- Nationality: Republic of Turkey
- Driving License: B
Timeline
Security Team Leader
Gozen Security
03.2024 - 06.2024
Sales Representative
Rawda Construction
12.2019 - 09.2020
Airport Customer Service Agent
Çelebi Ground Aviation
04.2019 - 12.2019
Emergency Medical Technician
Galleria Avm
04.2017 - 11.2018
Intensive Care Nurse
Kolan İnternational Hospital
07.2016 - 11.2016
Interviewer
Gözen Security
1 2023 - 03.2024
Bachelor - Emergency and Disaster Management
Istanbul University (IU)
Associate Degree - Emergency Aid and Disaster Management
Istanbul Bilgi University
Emergency Medicine Technician
English B1-B2, 04/2019, Istanbul Busniess institute
Istanbul Bilgi University 100% education scholarship