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Associate Principal Engineer

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Demonstrated success in leading high-performing teams, cultivating talent, and driving service excellence through effective KPI and SLA management.
Motivated professional focused on streamlining service procedures and maximizing team productivity. Consistent in satisfying customers, building loyalty and driving retention processes. Demonstrates superb judgment in balancing customer, employee, and company objectives.

Richmond is a graduate of public administration with sound work ethics.
A well accomplished Customer Service Manager at Everyday Transact Ltd, adept in web development and HTML&CSS, with a proven track record of enhancing customer satisfaction. Expert in leading teams to resolve complaints efficiently, significantly reducing customer issues through innovative solutions. Skilled in fostering collaboration and leveraging I.T. Expertise to meet and exceed service goals.

Motivated professional well-versed in building productive relationships, resolving complex issues and winning customer loyalty. Bringing a 21-year background maintaining customer satisfaction and contributing to company success. Skilled in sales management, office administration and customer service. Proven success in developing high-performance and engaged teams and streamlining day-to-day office activities.

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Mina Askarnezhad

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Customer Service Manager

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Bachelor - İndustrial Engineering

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Customer Service Manager

Bachelor - İndustrial Engineering

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