Hi, I’m
Milad Khodabandeh
Kusadasi,Aydın
Summary
Medical Tourism Management with background in service leadership roles. Coordinates daily operations through strategic staff and resource planning. Knowledgeable about industry trends and focused on remaining ahead of competitors by proactively meeting evolving consumer demands. Team leader committed to improving customer satisfaction. Skilled at policy implementation, strategic planning and staff governance. Listens to customers to understand needs and optimise service delivery. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
years of professional experience
5
years of post-secondary education
Work history
Gözde International HospitalsKusadasi, Aydın
Medical Tourism managment
05.2022 - Current
Job overview
- Coordinating patients all requirments (From Booking to Discharging)
- Planing and Translating Patients Medical reports
- Maintained excellent customer satisfaction by updating clients on holiday bookings, changes and latest offers.
- Established work plans and objectives for boosting agency bookings and revenue.
- Analysed and prepared reports on travel spend for budget planning purposes.
- Customised corporate travel policies for various client organisations.
- Accepted payments and issued receipts to patients for private services.
- Shared patient health information with insurance companies for refunds.
Amerikan Dili Edebiyatı Izmir, Bayraklı
Education Coordinator
01.2022 - 05.2023
Job overview
- Led and motivated teaching and support staff to continuously improve knowledge and abilities for optimum student education and support.
- Enforced fair and equitable disciplinary code to protect students and staff.
- Maintained programme operating within budget levels, maximising resource utilisation whilst minimising costs.
- Integrated approaches to modernise and streamline programme operations, maintaining financial solvency and improving student performance.
Amerikan Dili Edebiyatı Izmir, Karşıyaka
English Teacher
10.2021 - 12.2021
Job overview
- Enhanced performance of Gifted and Talented students through tailored learning programmes.
- Recommended effective additional learning resources, aiding continued student confidence and abilities.
- Promoted student welfare and followed safeguarding procedures.
- Delivered key academic concepts using engaging teaching methods, improving student understanding.
- Applied differentiated teaching methods to meet varied student needs.
- Managed challenging behaviour with firm and fair style.
Orumiye International Airport Orumiye,, West azerbaijan, Iran
Safety Officer
11.2020 - 09.2021
Job overview
- Led monthly fire drills, monitoring evacuation time to verify alignment with national targets.
- Promoted responsible health and safety culture across departments.
- Regularly inspected facilities to ensure adherence to fire, hazard and safety guidelines.
- Inspired behavioural change to improve workplace safety and regulatory compliance.
- Outlined risk elimination and minimisation measures.
- Investigated accidents and hazardous incidents to determine causes, making recommendations for corrective action.
Nili Sanat Kerman coJiroft , Kerman, Iran
Factory Manager
01.2018 - 08.2020
Job overview
- Managed materials to keep up with production goals and meet customer demands.
- Reviewed production issues and implemented corrective action plans, enhancing operational efficiency.
- Developed and maintained clear communication and rapport with plant personnel.
- Held team meetings to discuss product value and vision while allowing team members to give ideas and suggestions.
- Planned production operations while establishing priorities and sequences for manufacturing products.
- Coordinated and controlled all production processes, ensuring products were delivered on time and within budget.
Education
Tabriz University Tabriz ,Iran
associate Degree from Mechanical engineering
09.2011 - 06.2014
Ardam Language SchoolNaghadeh ,Iran
Diploma of Higher Education from Language
09.2009 - 10.2011
Skills
- Employee management
- Sales and marketing
- CRM system
- General administration
- Sales report creating
Languages
English
Proficient (C2)
Persian
Native
Turkish
Native
Azerbaijani
Native
Timeline
Medical Tourism managment
Gözde International Hospitals
05.2022 - Current
Education Coordinator
Amerikan Dili Edebiyatı
01.2022 - 05.2023
English Teacher
Amerikan Dili Edebiyatı
10.2021 - 12.2021
Safety Officer
Orumiye International Airport
11.2020 - 09.2021
Factory Manager
Nili Sanat Kerman co
01.2018 - 08.2020
Tabriz University
associate Degree from Mechanical engineering
09.2011 - 06.2014
Ardam Language School
Diploma of Higher Education from Language
09.2009 - 10.2011