Mikail Mert Kaya
Sales Manager
Samsun
Summary
Results-oriented professional with 5 years of experience in sales and after sales area. Skilled at developing and maintaining client relationships and highly committed to working and leading with a team to achieve the goal.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Aftersales Specialist
Aygaz A.s
05.2021 - Current
- Followed all company policies and procedures to deliver quality work.
- Collaborated with other departments to achieve annual goals on time and within budget.
- Enhanced customer satisfaction by implementing efficient aftersales processes and timely followups.
- Ensuring the continuity of the security of all systems in the field in accordance with standards and regulations.
- Recruiting the technical team and ensuring coordination and supervision in the field
- Making customer and dealer visits with sales team
Sales Manager
Aygaz A.s
11.2019 - 04.2021
- Increased revenue and volume of sales by developing and implementing effective sales strategies.
- Developed and maintained positive relationships with dealers in sales territories.
- Tracking payment and risk of dealers
Intern
ABB
06.2018 - 08.2018
Education
MBA - Business
ISTANBUL UNIVERSITY
04.2001 -
Electrical Engineering
YILDIZ TECHNICHAL UNIVERSITY
Istanbul, Turkey01-2019
Skills
Customer relations
Analytical thinking
Expert problem solving
Team leadership
Sales management
Teamwork and collaboration
Excellent communication skills
Timeline
Aftersales Specialist
Aygaz A.s
05.2021 - Current
Sales Manager
Aygaz A.s
11.2019 - 04.2021
Intern
ABB
06.2018 - 08.2018
MBA - Business
ISTANBUL UNIVERSITY
04.2001 -
Electrical Engineering
YILDIZ TECHNICHAL UNIVERSITY