Canva
Mikail Kağan Kavas
Destination Marketing Specialist
Ankara
Summary
I'm Kağan, a passionate professional building a career in the tourism and hospitality industry. With a love for travel, exploring new cultures, and connecting with people, I thrive on creating memorable experiences for visitors. In my previous roles, I've enjoyed developing creative and thoughtful approaches to delight guests and collaborating with team members to ensure exceptional service. With a focus on customer satisfaction and comfort, I'm always eager to innovate and improve. I'm energetic, responsible, and motivated to continuously enhance my achievements in the field. I take pleasure in generating innovative ideas and leading teamwork efforts. Additionally, I actively pursue opportunities to enhance my communication skills and industry expertise.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
4
4
Languages
Work History
Receptionist
Julian Forest Hotel
05.2024 - Current
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Corresponded with clients through email, telephone, or postal mail.
- Facilitated clear communication between staff members by distributing memos and announcements in a timely manner.
- Managed conference room schedules to ensure efficient use of space for meetings and other events.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
RECEPTIONIST
AURA PLUS, AURA VILLAGE HOTELS
03.2024 - 05.2024
- Welcomed and assisted visitors with professionalism and courtesy
- Managed incoming calls and directed them to the appropriate departments
- Maintained organized and efficient reception area
- Collaborated with colleagues to ensure smooth office operations.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Maintained visitor log for entering and leaving facility for security purposes.
EDUCATION COORDINATOR
INTERNATIONAL LANGUAGE SCHOOLS (MULTIPLE/FREELANCE COUNSELING)
01.2023 - 06.2024
- Educational Leadership, Instructional Management, Data Analysis Skills, Professional Development, Community Engagement
- Created a welcoming atmosphere for all stakeholders involved in the education process through open lines of communication and transparent decision making.
- Supported staff recruitment initiatives for high-quality program delivery.
- Maximized resource utilization by implementing inventory control measures for textbooks, technology equipment, and other teaching materials.
- Improved student engagement by developing and implementing innovative educational programs and activities.
FREELANCE TRANSLATOR
DOREM PRODUCTION
01.2021 - 01.2022
- Created detailed reports on accuracy of translated documents.
- Monitored progress of translation projects and reported issues to appropriate personnel.
- Managed multiple projects simultaneously while maintaining strict deadlines and attention to detail.
- Prepared comprehensive glossaries and terminology databases to facilitate analysis.
- Provided real-time interpretation services during conferences, contributing to seamless communication between speakers and attendees.
TOURIST ANIMATOR
DELPHIN HOTELS & RESORTS
10.2019 - 10.2019
- Assistant DJ, Water Polo Coach, Beach Volleyball Coach, Kids' Train Supervisor and Maintenance
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Strengthened communication skills through regular interactions with others.
- Worked effectively in fast-paced environments.
- Cultivated interpersonal skills by building positive relationships with others.
Education
BACHELOR OF ARTS - English Language and Literature, Literature and linguistics
Hacettepe University
Ankara, Türkiye 05.2017 - 04.2023
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Ankara, TürkiyeSkills
Travel Planning
Multitasking Abilities
Research and Data Analysis
Teamwork and Collaboration
Data Entry
Documentation
Office equipment operations
Travel Arrangements
Customer Service
Creative Works
01/09/2021, CURRENT, Scriptwriting and acting for Asansör(2021), Scriptwriting for İREN(2021), Scriptwriting and acting for 1986 Şirin Piknik (2022), Scriptwriting, acting, post production and directing Keşkelerin Yerini Neyselere Bıraktım, Keşke Bırakmasaydım Ama Neyse 2 (2022), https://youtu.be/SLZXxLjh6es?si=jE0ns3-rXDjCpziz, https://youtu.be/Z8bc3gE_FVE?si=S4PMeIrKGhlTlMcY
Additional Information
01/11/2018, 02/05/2019, Hacettepe University, Türkiye, Da Vinci in his 500th Death Anniversary
Personal Information
- Date of Birth: 09/19/1999
- Nationality: Turkish
Software
Trello
Adobe Creative Suite
Microsoft Office
Microsoft Word
Excel
DaVinci Resolve
Virtual DJ
FL Studio
OBS Studio
Elektra
Adobe Lightroom
Adobe Illustrator
Adobe InDesign
Writesonic
Timeline
Receptionist
Julian Forest Hotel
05.2024 - Current
RECEPTIONIST
AURA PLUS, AURA VILLAGE HOTELS
03.2024 - 05.2024
EDUCATION COORDINATOR
INTERNATIONAL LANGUAGE SCHOOLS (MULTIPLE/FREELANCE COUNSELING)
01.2023 - 06.2024
FREELANCE TRANSLATOR
DOREM PRODUCTION
01.2021 - 01.2022
TOURIST ANIMATOR
DELPHIN HOTELS & RESORTS
10.2019 - 10.2019
BACHELOR OF ARTS - English Language and Literature, Literature and linguistics
Hacettepe University
05.2017 - 04.2023