M. GIZEM UNVER
Solution Architect
Istanbul
Summary
+13 years of experience in Telecommunication (mostly) & Banking concepts and services. Skilled in Microservice architecture, APIs, Web Services, SOAP, REST, and similar technologies. Expertise in working with cross-functional and business teams. Experienced in requirement analysis, designing, and preparing High-Level Solution Design documentation for complex software systems. Proficient in leading engineering teams through all phases of delivery with strong problem-solving, prioritizing, and decision-making abilities. Excellent communication skills and extensive experience working with clients and partners.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
Work History
Digital Solutions Architect
Vodafone
1 2020 - Current
- Working as a Solution Architect in a team responsible for the customer experience content of the Vodafone mobile app (Yanımda) and website
- Delivering end-to-end solutions with a customer-centric approach based on the agreed scope of requirements and digital experience layer architecture (microservice architecture) principles
- Delivering detailed functional and technical analyses for technical/non-technical requirements in alignment with solution architects in other squads, including negotiations of the specifications for integration points
- Collaborated with business executives, project managers, product owners, UX leads, developers, and testers to extract business requirements, manage solution creation, and provide design documents for the software engineers
- Support team for troubleshooting system-level integration and performance issues
- Work in harmony with Scrum Agile practices and have also served as a Scrum Master for more than a year in various Agile squads with different focuses.
Integration & Middleware Solutions Designer
Vodafone
07.2014 - 01.2020
- Reviewing business requirements as a domain owner to perform impact analysis on TIBCO and OSM platforms
- Preparing high & low level solution design based on SOA principles
- Preparing technical analysis documentation for the assigned projects with the related departments
- Managing development phase with the 3rd Party resources from different countries within the team
- Responsible for architectural/functional design and development of integration layer at Genesis project
- Tibco products are used for service integration and Oracle OSM product is used for order management
- In case of need, providing full support about the OSM (Order and Service Management) and TIBCO related issues on production environment
- Worked at Genesis IT transformation project which aims to replace legacy CRM & Billing Systems and migrate all the customers
- Designed and developed Tableau dashboards for functional and operational monitoring of Order Management
- A voluntary member of Speak Up Change Agent platform which aims to improve working environment and converting employees' pain points to valuable actions with Agile methodology.
Technology Consultant
Hewlett-Packard
03.2012 - 07.2014
- TURK TELEKOM Umbrella Management System provides an integrated OSS platform that provides end to end network management to establish Türk Telekom NOC Organization (Network Operation Center)
- Access Module integrations and configurations to HP OpenView TeMIP (Telecommunications Management Information Platform) for Transmission & Switching & IPMPLS, ATM, TDM networks
- Access Modules which have different standards such as ASCII, CORBA, SNMP and vendors like Alcatel, Ericsson, Huawei, Siemens, Nortel, ZTE, SIAE
- On site First level customer support
- Integration to Service Manager (SM) to manage trouble ticket and vendor management operations.
TIBCO Consultant/Developer
Kafein Technology Solutions
01.2011 - 03.2012
- Implementation of SOA and multi-channel architecture based on TIBCO BW and EMS
- Tibco multi-channel architecture consultant for AKBANK project.
Junior Software Developer
Bahcesehir College
01.2010 - 09.2010
- Developing website pages of the Bahcesehir College.
Education
Bachelor of Science -
Bilkent University
Turkey 05.2005 - 05.2010
Skills
Operating Systems: Linux/Unix, Windows
Timeline
Integration & Middleware Solutions Designer
Vodafone
07.2014 - 01.2020
Technology Consultant
Hewlett-Packard
03.2012 - 07.2014
TIBCO Consultant/Developer
Kafein Technology Solutions
01.2011 - 03.2012
Junior Software Developer
Bahcesehir College
01.2010 - 09.2010
Bachelor of Science -
Bilkent University
05.2005 - 05.2010
Digital Solutions Architect
Vodafone
1 2020 - Current